B2B Team Leader & Data Analyst
CurrentDynamic and results-oriented professional with extensive experience in team management, strategic planning, and business development. Skilled in leading and motivating teams to achieve organizational goals. Proven ability to develop and implement effective strategies to enhance team performance and drive business growth. Excellent communication and interpersonal skills with a strong focus on customer satisfaction. Proficient in data management, analysis, and reporting.• Provide direction and leadership to the Account Management team.• Motivate team members, provide support, and distribute responsibilities.• Act as a substitute for the manager in their absence.• Identify training needs and organize programs to enhance team skills.• Develop strategies for managing agents and achieving team goals.• Analyze agent performance and prepare quarterly and annual reports.• Ensure compliance with company policies and manage crises resulting from team member absence or errors.• Collaborate with the sales team to expand the agent network and research new agents in different markets.
