Abraham Hurtado Email and Phone Number
Abraham Hurtado work email
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Abraham Hurtado personal email
Experienced Service Quality Specialist with a demonstrated history of working in the computer software industry. Skilled in planning,, Coaching, Customer Satisfaction, Quality Assurance, and Strategic Planning. Strong support professional with a Bachelor's degree focused in Information Technology from Gran Mariscal de Ayacucho.
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Customer Service RepresentativeTesla Sep 2023 - PresentDraper, Utah, United StatesAssist clients with questions regarding their vehicle and troubleshooting other remote questions, such as but not limited to, Bluetooth, Vehicle connectivity, app setup, among others. -
Technical Support SpecialistIntermedia Cloud Communications Apr 2022 - Apr 2023Sunnyvale, California, United States -
Service Quality SpecialistXactware Mar 2016 - Mar 2022Lehi, Utah• Coach technicians on how to meet the Quality Competencies.• Evaluate and educate technicians on how to properly address customers.• Report to managers the average score of each technician in their teams to help them providetraining and coaching to their teams. -
Team LeaderYoung Living Essential Oils Jun 2012 - Nov 2015Lehi, UtHelped the team obtain a 93.50% OSAT (Overall Satisfaction) amongst all TL's in Member Services.• Motivated the team by providing incentives in the form of free products.• Provided updated policy changes on the different markets (as chat covers all markets)• Provided ideas and strategies to help my agents have better CSat (customer satisfaction) scores aswell as Q&A (Quality assurance) scores. -
Personal BankerU.S. Bank Sep 2011 - May 2012Provo, Utah AreaAssisted clients in creating new Bank accounts as well as handling their transactions.• Assisted in planning for loans such as car, personal and home loans.• Weekly and monthly planning on current and future promotions to promote new customers and / orloans. -
Sales AssociateRadioshack Apr 2011 - Feb 2012Provo, Utah AreaAssisted in locating solutions to electronic related questions.• Guided potential customers into a product that would best fit their needs• Weekly and monthly training to continue to improve in product education.• Weekly planning to help prepare for weekly promotions -
Audio Visual ManagerZermatt Resort Jul 2009 - Mar 2011Midway, UtahPlanned and provided solutions for companies to save money while providing quality service to their business meetings.• Prepared the schedules for the team to have enough coverage throughout the event(s)• Reduced expenses by finding quality products at low cost.
Abraham Hurtado Education Details
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Gran Mariscal De AyacuchoInformation Technology
Frequently Asked Questions about Abraham Hurtado
What company does Abraham Hurtado work for?
Abraham Hurtado works for Tesla
What is Abraham Hurtado's role at the current company?
Abraham Hurtado's current role is Customer Service Analyst and Coach, with technical troubleshooting skills.
What is Abraham Hurtado's email address?
Abraham Hurtado's email address is ah****@****dia.net
What schools did Abraham Hurtado attend?
Abraham Hurtado attended Gran Mariscal De Ayacucho.
Who are Abraham Hurtado's colleagues?
Abraham Hurtado's colleagues are Quinton Koenig, Hali Wilcox, Daniel Ferdinata, Diana S., Madhumita Gowrishankar, Mustafa Germiyanoğlu, Selim Derenoğulları.
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