Providing a Smartphone Fundamentals class to residents.

HCL is a global IT company specializing in IT applications, infrastructure and services. Since beginning here I have methodically assessed the usability testing procedures and introduced tools for managing and improving our recording process. I have also had the opportunity to influenced accessibility changes through usability testing on Windows and Mac, mobile and desktop platforms.My work here has aloud me to Consult clients on the WCAG (Web Content Accessibility… Show more HCL is a global IT company specializing in IT applications, infrastructure and services. Since beginning here I have methodically assessed the usability testing procedures and introduced tools for managing and improving our recording process. I have also had the opportunity to influenced accessibility changes through usability testing on Windows and Mac, mobile and desktop platforms.My work here has aloud me to Consult clients on the WCAG (Web Content Accessibility Guidelines) for accessible content as well. Show less

SightConnection is small nonprofit working alongside individuals to develop strategies and skills to promote well being and self-sufficiency. My key contribution to this wonderful organization was to skillfully redesign their Assistive Technology program which included training staff on the latest accessibility standards. While there I also managed several grant proposals resulting in agency revenue and program expansion for our clients. In addition I creatively… Show more SightConnection is small nonprofit working alongside individuals to develop strategies and skills to promote well being and self-sufficiency. My key contribution to this wonderful organization was to skillfully redesign their Assistive Technology program which included training staff on the latest accessibility standards. While there I also managed several grant proposals resulting in agency revenue and program expansion for our clients. In addition I creatively developed a variety of instructional and testing materials to satisfy budget our and grant requirements. Show less

The Lighthouse for the Blind and Visually Impaired is a large nonprofit serving the community through: rehabilitation training, employment, education, and transportation services. In this position I wrote an assessment evaluation packet for all of the incoming clients. I worked closely with management to develop techniques for tracking program goals and guidelines to achieve measurable outcomes from our students. While here I maintained a database of client files to… Show more The Lighthouse for the Blind and Visually Impaired is a large nonprofit serving the community through: rehabilitation training, employment, education, and transportation services. In this position I wrote an assessment evaluation packet for all of the incoming clients. I worked closely with management to develop techniques for tracking program goals and guidelines to achieve measurable outcomes from our students. While here I maintained a database of client files to generate program progress reports. Show less

Lions Center for the Blind was a small nonprofit providing certified education and training to a diverse cliental. At this organization I presented accessibility recommendations on accessible environments to executives and managers.I managed the accessible accommodation training procedure which included providing guidance and evaluation to staff, agency wide. I also trained students on Adaptive Technology tools and techniques to achieve their personal and employment… Show more Lions Center for the Blind was a small nonprofit providing certified education and training to a diverse cliental. At this organization I presented accessibility recommendations on accessible environments to executives and managers.I managed the accessible accommodation training procedure which included providing guidance and evaluation to staff, agency wide. I also trained students on Adaptive Technology tools and techniques to achieve their personal and employment goals. Show less

National Industries for the Blind is a multifaceted, nonprofit organization serving 95 associated non-profit businesses nationwide, employing nearly 6000 people who are blind.While here I systematically assessed and streamlined a paper registration process which resulted in a reduction in data entry errors. In addition I was able to Implement translation standards for conference materials that we provided in alternative formats to conference attendees. I lead an… Show more National Industries for the Blind is a multifaceted, nonprofit organization serving 95 associated non-profit businesses nationwide, employing nearly 6000 people who are blind.While here I systematically assessed and streamlined a paper registration process which resulted in a reduction in data entry errors. In addition I was able to Implement translation standards for conference materials that we provided in alternative formats to conference attendees. I lead an improvement campaign to address interdepartmental communications by creating a tradeshow materials request process. Show less

In this position I enhanced customer satisfaction by building and sustaining relationships with individual customers. I was able to diplomatically bridge a long standing communication gap between multiple departments to resolve outstanding open orders.I designed a frequently performed tasks manual that included step-by-step instructions and reduced data entry errors.