Amanda C Email & Phone Number

Manage, track, and resolve incoming support requests to achieve high customer satisfaction with our products and services using the tools and processes provided by the Pandell.

Calgary, Alberta, Canada

• Selected to fulfill this role based on my relationship-building skills and compliance experience to optimize and realign an extended-standing team to company processes.
• Significantly improved team and interdepartmental communication and trust, resulting in faster issue resolution, higher information accuracy and compliance with deadlines
• Built and maintained the truck transport rates for internal/external customers, prepared and balanced lease op chargebacks as required, and maintenance of our fuel card program

• As a Master Data Administrator, had overarching responsibility for the setup, verification, integrity and maintenance of business associates and banking information, along with the pricing of both our master financial.
• Successfully created greater understanding within the commercial team as to the value of accurate and complete information, resulting in decreased company contractual risks and increased contract and financial compliance
• Coordinated with different departments in the daily duties, crude settlement and end month deadlines
• Consulted with clients on grievances and queries

• As a Master Data Administrator, had overarching responsibility for the setup, verification, integrity and maintenance of business associates and banking information, along with the pricing of both our master financial.
• Successfully created greater understanding within the commercial team as to the value of accurate and complete information, resulting in decreased company contractual risks and increased contract and financial compliance
• Coordinated with different departments in the daily duties, crude settlement and end month deadlines
• Consulted with clients on grievances and queries

• Achieved completion of risk management projects under truncated time constraints, primarily as an individual but overall as a department team.
• Showcased all transferred data was up to date and relevant with completed data consolidation, cleansing and validation, which led to quick turn arounds on the accessibility of companywide information.
• Worked with different departments in the day-to-day duties and end month deadlines

• Reporting to the Mineral Land Department maintained monthly mineral lease rentals, interpreted rights and obligations associated with the leases and showcased the data accurately in the land system.
• Assessed daily review of mineral leases, working with lease administrators on rental recommendations, lease maintenance, and expiries
• Improved relations with Accounts Payable to coordinate better payment schedules, which were delivered on time and prevented costly penalties

• Accurately arranged and delivered physical files to various departments
• Performed clerical duties, such as filing and maintenance of a shared inbox

Certificate Of Achievement Petroleum Land Administration, Land

Office Administration, Specialty: Accounting & Petroleum Industry