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I am an innovative and experienced technical client leader in enterprise software and systems. I excel in communicating the business value of technical solutions across silos within my clients’ organizations and am proficient at demonstrating and delivering value to the C-suite.I have honed my skills across multiple roles including technical sales, specialty sales, and sales programs and across multiple waves of technology, from application development to business process management to mobile applications to cloud transformation and observability. My passion is the customer experience, aligning my customers with the value that technology brings to their business, and the power to transform the experience of their customers. What I value most is co-innovating with customers and becoming their trusted advisor for the long term.
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Senior Solutions EngineerSplunkHolly Springs, Nc, Us
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Senior Solutions ArchitectSplunk Aug 2024 - PresentSan Francisco, California, UsI am a specialist in cloud-native application architecture and observability, and consult with my customers to develop effective digital experiences and applications with security and observability top of mind.
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Senior Strategic Solutions Sales LeadNew Relic, Inc. Jan 2022 - Jun 2023San Francisco, Ca, UsI developed and led quarterly sales plays, driving go-to-market performance for sales opportunities with New Relic customers. I created sales enablement including objection handling, use cases, competitive guidance, and opportunity identification to drive quarterly consumption growth within targeted areas of the New Relic platform. I tracked and reported opportunity progression weekly to C-suite executives and was responsible to identify and knock down sales blockers in the field to help deliver in-quarter results.I strategized on new sales plays for upcoming key growth areas within the New Relic platform to ensure alignment between product launch and field enablement and readiness. -
Client Technical LeaderIbm Jan 2021 - Jan 2022Armonk, New York, Ny, UsI led the overall client technical strategy for two key enterprise financial customers, bringing to bear the entire IBM portfolio across software, hardware, and services. In this role I helped my client successfully transition to a new multi-site DR datacenter strategy as well as pursue strategies around enterprise transformation and modernization, and helped my other client with a significant mainframe and storage upgrade to manage high-volume financial services transactions. -
Cloud-Native Solution SpecialistIbm Jan 2018 - Jan 2021Armonk, New York, Ny, UsI specialized in hybrid cloud technologies including Docker and Kubernetes, and DevOps technologies including Ansible, Terraform, and Jenkins. I worked directly with customers on private cloud solutions on a variety of hardware platforms. My wealth of experience in middleware operations and application development technologies was critical to the role, in assisting my customers design new agile architectures and deliver new and modernized applications. I also built skills on Amazon Web Services, Google Cloud, and Microsoft Azure as IBM pivoted to a multi-cloud approach.
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Ibm Cloud Platform SpecialistIbm Jan 2017 - Dec 2017Armonk, New York, Ny, UsI developed solutions on the IBM Cloud Platform, including application platform services, infrastructure, and virtualization solutions. I worked with customers in healthcare, life sciences, government, and education to apply cloud technology to produce innovation for their customers, citizens, and students.
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Mobilefirst Technical SalesIbm Jan 2014 - Dec 2016Armonk, New York, Ny, UsI led demos, workshops, and proofs of concept for IBM MobileFirst solutions for IBM clients. Gained experience in JavaScript, Ionic, mobile API development (backend for frontend), and Cordova. In addition, I helped deliver experience-leading mobile applications for several enterprise customers including mobile delivery and logistics applications.
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Business Process Management Solution SpecialistIbm Jun 2005 - Dec 2013Armonk, New York, Ny, UsI developed solutions for IBM enterprise clients using business process management and business rules technology. I worked across multiple industries, creating successful solutions for government, education, healthcare, and banking. I was instrumental in delivering solutions for early childhood program data (government), research library process improvement (education), and mortgage loan processing (banking), among many others. During this role I led and presented at multiple IBM conferences, including an executive keynote showcasing mobile business process management, and continued leading the RTP WebSphere Users Group to cultivate and support IBM customers.
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Websphere It SpecialistIbm Oct 1999 - Jun 2005Armonk, New York, Ny, UsIn this role at IBM in technical sales, I consulted with and delivered solutions for application development, e-commerce, and web transformation of enterprise applications. I gained experience with Java, J2EE, WebSphere Application Server, WebSphere Portal, and applied this experience to creating successful and business-critical applications within my customer base. I also led the RTP WebSphere User Group for multiple years, which provided a resource and community for IBM WebSphere users and an important channel of customer feedback to IBM.
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Technical Support / Pre-SalesMerant Oct 1996 - Oct 1999I supported the sales team in software sales opportunities with pre-sales technical assistance to customers on database connectivity, JDBC, and data reporting software.
Greg Ackerman Skills
Greg Ackerman Education Details
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North Carolina Wesleyan UniversityComputer Information Systems
Frequently Asked Questions about Greg Ackerman
What company does Greg Ackerman work for?
Greg Ackerman works for Splunk
What is Greg Ackerman's role at the current company?
Greg Ackerman's current role is Senior Solutions Engineer.
What is Greg Ackerman's email address?
Greg Ackerman's email address is ga****@****ast.net
What is Greg Ackerman's direct phone number?
Greg Ackerman's direct phone number is (800) 426*****
What schools did Greg Ackerman attend?
Greg Ackerman attended North Carolina Wesleyan University.
What are some of Greg Ackerman's interests?
Greg Ackerman has interest in Economic Empowerment, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Arts And Culture.
What skills is Greg Ackerman known for?
Greg Ackerman has skills like Websphere Application Server, Pre Sales, Business Process Design, Middleware, Enterprise Architecture, Solution Architecture, Cloud Computing, Enterprise Software, Business Process Management, Integration, Account Management, Java Enterprise Edition.
Who are Greg Ackerman's colleagues?
Greg Ackerman's colleagues are Ralph Jamal Anderson, Ajay Patel, John Paul Francisco, George Starkey, Mitchell Chan, Christine Hernandez, Pmp, Csm, Safe Rte, Hai H.
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