Angela Cody Email & Phone Number

Chapel Hill, NC, US

Cary, NC, US

Broomfield, Colorado, United States

Promotes and shapes the fundamental change in the technical structure and functional logic of the Lumen IT Enterprise architecture.

United States

Concurrently manage multiple business only and or/IT projects across North America in support of CenturyLink's National Field - Business OperationsDevelop and monitor end to end detailed work/project plans (planning/Initiation, Requirements and Analysis Build, Test and Deploy)Define project inter-dependencies, outputs, work break down structure, critical.

Raleigh-Durham, North Carolina Area

Local Operational Leader of the Raleigh-Durham-Fayetteville market and serves as the partner of the TWT City General Manager/Vice President to expand the network reach, grow revenues, gain market share, and insure market profitability. Responsible for the creation, implementation, and communications of market visions and strategies, to meet or exceed.

Raleigh-Durham, North Carolina Area

Local Operational Leader of the Raleigh-Durham-Fayetteville market and serves as the partner of the TWT City General Manager/Vice President to expand the network reach, grow revenues, gain market share, and insure market profitability. Responsible for the creation, implementation, and communications of market visions and strategies, to meet or exceed.

Fort Bragg Network Enterprise Center

Managed 25 converged systems support staff in support of the Fort Bragg, Camp McKall and Pope AAF Network Enterprise Center Tech Control facilities and Digital Communication Offices. Technologies include SONET equipment and optical circuits, Telepresence/Video Teleconferene/DVSG, COMSEC Management, Voice Conference Bridge services, Emergency Crash.

Management of all technical operational aspects of the Network Operation Center including but not limited to, technical staff management, technology asset management, optimization, project reviews, project execution, network design, installation and support, network and server security design, installation and support, configuration and support, problem.

Integration, testing and validation of 3rd party vendor solutions, to include Muni Wifi Applications, RFID for Health Care Solutions, Digital Video and IPTV solutions in conjunction with the Nortel CS1K platform.

Managed the installation of voice and data technologies to include NEC VOIP PBX’s, Hewlett Packard switches, CAT 5 cabling equipment, hubs, routers, NEC key systems and various telephone peripheral equipment; Managed daily customer installation objectives to include trouble tickets, work orders and project installations; Served as Project Manager and.

Managed LAN/WAN, hybrid networks to include various devices such as Cisco, Juniper (M20/M40), T1’s, BayRS routers, Nortel Passport switching suite, CPE, CVX 1800, Cisco Checkpoint Firewalls, BCM and Nortel Contivity VPN switches for multiple enterprise customers; Provided leadership and direction to Nortel Tier I technicians and on-site contractors

Tested, integrated and coordinated security integrity checks for Access Nodes, Optera Metro, Long Haul optical equipment into the Network Management Center, while serving as a Route Acceptance Project Team Lead; Served as a Nortel Consultant during 360 Communications implementation of a Route Acceptance plan for optical networks, which resulted in the.

Managed and utilized integrated testing and monitoring software to isolate outages of (ISDN) Integrated Service Digital Networks and switched voice/T1 circuits, via DMS 250/DEX 600E switches; Trained incoming personnel on escalation and investigation procedures, fault management, ticketing systems and various OSS systems, which resulted in the November.

Provided administrative and monitoring support of telephone technologies for GW’s regional call center, to include phone and VM maintenance via SL1, ROLM and Octel Voicemail systems in support of approximately 15,000 customers; Created and distributed monthly and quarterly reports for charge back, statistical data, and overall work load for GSK support.

Managed performance tests on cable communication systems for support of the Department of Defense, Mobile System Equipment; Coordinated the installation and maintenance of digital switching communication network equipment

Master Of Science, Network Management - Communication Technology

Accelerated Leadership Training Program

Activities and Societies: Action Learning Project - Training in a Restricted Travel Environment - Approximately 1.5 million dollar savings.

Certification, Essentials Of Project Management

Bachelor Of Science, Internetworking Technology