Diana Keils Email and Phone Number
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Diana Keils is a Operations Manager at OneVizion. She possess expertise in disaster recovery, mainframe, data center, it service management, outsourcing and 44 more skills. She is proficient in Spanish. Colleagues describe her as "Diana was excellent at every title that she held at IBM. During her tenure as a Production Control Coordinator, she not only provided the service, but was a driving factor in streamlining the process and driving the team to goals that would have been unattainable without her efforts. These goals and processes were global in scope." and "I worked with Diane in IBM Global Services supporting customers who had outsourced their data centers to IBM. Diane demonstrated a broad range of skills in support of my customers ranging from true leadership skills to delivering excellent support for my customers that included production scheduling, operations monitoring, problem resolution management and customer satisfaction. Diane also was a key team leader in the migration/transition of my customers to steady state support."
Onevizion
View- Website:
- onevizion.com
- Employees:
- 23
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Operations ManagerOnevizion 2021 - Present
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Armed SecuritySecuritas Critical Infrastructure Services, Inc. Aug 2014 - Dec 2020Comanche Peak Nuclear Power PlantSecurity detection: Operating and monitoring security equipment, and testing security systems Patrolling: Making scheduled and unscheduled patrols of protected areas Access control: Verifying identity and authorization for individuals and vehicles to enter protected areas Responding to alarms: Responding to intrusion alarms as directed by the response team leader Reporting: Reporting security and safety violations Customer service: Providing customer service and de-escalating situations if needed -
Quality Assurance Team LeadQuail Park Communities Sep 2012 - Aug 2014Granbury, TexasAdministered comprehensive risk assessments, enhanced facility controls, and coordinated emergency response interventions to strengthen operational resilience.Utilized quality analysis tools to evaluate processes and systems, identify non-value-added activities, and recommend targeted improvements to optimize production costs.Successfully reduced operational expenses and enhanced day-to-day efficiency for both clients and staff, contributing to streamlined operations and sustained cost-effectiveness. -
Production Control Analyst, Problem And Change Coordinator, Disaster Recovery CoordinatorIbm 2004 - 2010Dallas, TexasAs a technical resource and escalation point for operations and management, this role identified and resolved complex issues related to product or service installations, hardware or software updates, configurations, operations, and performance within the operations environment.Key responsibilities included documentation, maintenance, implementation, and testing of all procedures and processes to ensure operations could effectively respond to any disaster scenarios.This role also supported the problem and change management processes, reviewed incidents and changes for process compliance, and proactively identified and communicated issues to technical support teams, customers, and operations.Additionally, it oversaw the root cause analysis process. The timely resolution of all issues was necessary to maintain compliance and provide operational efficiency. -
Mainframe/Midrange System AnalystIbmglobal Jul 2000 - 2004Dallas/Fort Worth AreaResponsible for analyzing system performance, troubleshooting issues, and implementing solutions to enhance system efficiency.This position required excellent problem-solving skills, attention to detail, and the ability to work under pressure successfully fulfilling all Service Level Agreement (SLA) requirements. -
Tape Operator / System MonitorNorthrup Grumman Technical Services 1997 - 1999San Angelo, Texas AreaUnderstood all mount and system messages, providing prompt interpretation and response as necessary.Monitored scratch pools and managed outstanding tape mount messages.System queries for outstanding mounts, print jobs, and other latent information, offering accurate interpretation and resolution as appropriate.Recognized and addressed minor to moderate hardware malfunctions, resolving most issues under the direction or supervision of lead personnel.Performed comprehensive system monitoring within the z/OS environment.
Diana Keils Skills
Diana Keils Education Details
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Defense Information School At Fort Benjamin Harrison, IndianaJournalism
Frequently Asked Questions about Diana Keils
What company does Diana Keils work for?
Diana Keils works for Onevizion
What is Diana Keils's role at the current company?
Diana Keils's current role is Operations Manager.
What is Diana Keils's email address?
Diana Keils's email address is di****@****usa.com
What is Diana Keils's direct phone number?
Diana Keils's direct phone number is +181740*****
What schools did Diana Keils attend?
Diana Keils attended Texas State University, Defense Information School At Fort Benjamin Harrison, Indiana, Tarleton State University.
What skills is Diana Keils known for?
Diana Keils has skills like Disaster Recovery, Mainframe, Data Center, It Service Management, Outsourcing, It Operations, Itil, Service Delivery, Information Technology, Enterprise Architecture, Project Management, Incident Management.
Who are Diana Keils's colleagues?
Diana Keils's colleagues are Paul Alder, Randy Moon, Vasiliy Kupchinsky, Arunima Choudhary, Bobur Azimov, Lauren Humm, Michael Sorensen.
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