Tony Constancio Email & Phone Number

Westminster, Co, Us

Palo Alto, California, Us

Denver, Co, Us

• Develop and govern customer success programs for a 50M ARR portfolio• Responsible for gross retention, net retention, NPS metrics, customer health score, sellers’ proof, customer advocacy, CAB, the Customer Journey, and beyond• Consistently driving results to achieve individual, team, organization, and company goals• Work in partnership with sales management to achieve and exceed revenue goals• Responsible for performance management, coaching, and career development of the team• Successfully identifying, hiring, developing, and retaining top talent• Ensures communication, reporting, and operational activities are handled in a consistent, timely, and accurate manner

Denver, Co, Us

Denver, Co, Us

Denver, Co, Us

Taranaki, Taranaki, Nz

International Volunteer HQ | ImpacTrip | Escolinha de Rugby da Galiza | Re-Food• A lifetime goal achieved of traveling the world while making an impact• An experience comprised of teaching English, mentor programs, and assisting individuals in impoverished communities• International global exposure that refined relationship-building skills and provided insight to operational aspects throughout numerous world cultures

Team collaboration to provide outstanding service for the Denver Commercial Construction Industry, supplying essential project materials.• Leveraged vendor partnerships to achieve target margins and customer budget satisfaction • Key accounts point of contact and execution of customer retention initiative• Prepared, analyzed, and submitted commercial project contracts • Aided in new POS and accounting software implementation allowing for enhanced financial analysis and inventory controls

Chicago, Illinois, Us

RRD (NYSE:RRD) ​is a global, integrated communications provider enabling organizations to create, manage, deliver and optimize their multichannel marketing and business communications.Frederic Printing is part of the RR Donnelley family of printing companies offering national and international print distribution.Responsible for meeting and exceeding individual sales quotas while providing outstanding value and service to RRD customers.• Educated customers on products and provided customized solutions for increased sales• Extensive knowledge of communication services. Specifically, digital printing, direct marketing, brand management, technology solutions, promotional products, signage, fulfillment, and mailing• Developed cost effective communication programs for clients using multichannel marketing strategies • Consistently exceeded company sales metrics and key account growth• Identified new sales opportunities, provided superior customer service, ensured account retention, and directly contributed to RR Donnelley’s bottom-line growth and future development• Drove growth by focusing on customer service, operational efficiencies, and teamwork

Chicago, Illinois, Us

Graduate of RR Donnelley’s Associate Development Program. During the program, I completed online curriculum and hands on training on the manufacturing floor, with the sales representatives, accounting department, and management team. I gained knowledge of our services, operation processes, sales cycles, and delivered results to our customers. • Scheduled digital operations for $25 million department• Managed cross department production efforts to ensure completion of projects• Worked directly with company President on special projects involving efforts to increase sales and improve production efficiency• Completed extensive sales training and provided sales support to key accounts

Bachelor Of Business Administration (B.B.A.), Finance, General

Education record