Tony Constancio Email & Phone Number

Westminster, CO, US

Palo Alto, California, US

Denver, CO, US

• Develop and govern customer success programs for a 50M ARR portfolio
• Responsible for gross retention, net retention, NPS metrics, customer health score, sellers’ proof, customer advocacy, CAB, the Customer Journey, and beyond
• Consistently driving results to achieve individual, team, organization, and company goals
• Work in partnership with sales management to achieve and exceed revenue goals
• Responsible for performance management, coaching, and career development of the team
• Successfully identifying, hiring, developing, and retaining top talent

Denver, CO, US

Denver, CO, US

Denver, CO, US

Taranaki, Taranaki, NZ

• International Volunteer HQ | ImpacTrip | Escolinha de Rugby da Galiza | Re-Food
• A lifetime goal achieved of traveling the world while making an impact
• An experience comprised of teaching English, mentor programs, and assisting individuals in impoverished communities
• International global exposure that refined relationship-building skills and provided insight to operational aspects throughout numerous world cultures

• Team collaboration to provide outstanding service for the Denver Commercial Construction Industry, supplying essential project materials.
• Leveraged vendor partnerships to achieve target margins and customer budget satisfaction
• Key accounts point of contact and execution of customer retention initiative
• Prepared, analyzed, and submitted commercial project contracts
• Aided in new POS and accounting software implementation allowing for enhanced financial analysis and inventory controls

Chicago, Illinois, US

• RRD (NYSE:RRD) ​is a global, integrated communications provider enabling organizations to create, manage, deliver and optimize their multichannel marketing and business communications.Frederic Printing is part of the.
• Educated customers on products and provided customized solutions for increased sales
• Extensive knowledge of communication services. Specifically, digital printing, direct marketing, brand management, technology solutions, promotional products, signage, fulfillment, and mailing
• Developed cost effective communication programs for clients using multichannel marketing strategies
• Consistently exceeded company sales metrics and key account growth
• Identified new sales opportunities, provided superior customer service, ensured account retention, and directly contributed to RR Donnelley’s bottom-line growth and future development

Chicago, Illinois, US

• Graduate of RR Donnelley’s Associate Development Program. During the program, I completed online curriculum and hands on training on the manufacturing floor, with the sales representatives, accounting department, and.
• Scheduled digital operations for $25 million department
• Managed cross department production efforts to ensure completion of projects
• Worked directly with company President on special projects involving efforts to increase sales and improve production efficiency
• Completed extensive sales training and provided sales support to key accounts

Bachelor Of Business Administration (B.B.A.), Finance, General

Education record