Ada Lopez Email & Phone Number

Miami/Fort Lauderdale Area

Responsible for recruitment, hiring, training, development and supervision of 50 hourly associates. Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance. Key Contributions:● Opening manager for the launch of the new Courtyard Bistro Food & Beverage concept● Trusted Leader driving Associate Engagement scores● Maintain an Open Door policy and encourage associates to share any concerns or needs● Host feedback and action planning sessions to improve any deficiencies with associate input

Miami/Fort Lauderdale Area

Hired, trained and supervised associates. Oversaw properties Market Place Express and merchandise inventory. Ensured high standards customer satisfaction and complied with regulatory guidelines through a team of 10+. Key Contributions:● Manager on Duty for key shifts● Processed Accounts Payable and invoices coding for Front Office and Market Place ● Obtained full knowledge of golf course memberships to better assist guest with their needs● Payroll administration for multiple departments