Developed existing team into high productivity, results-oriented unit through creative initiatives.Represented business in marketplace and developed relationships with key accounts to promote and market business.Addressed and resolved client or customer inquiries to foster superior standards of service.Minimized staff turnover through appropriate selection, orientation and training.Led and directed team members on effective methods, operations and procedures

Identified operational process inefficiencies to recommend necessary improvements.Created weekly schedules based on predicted staffing needs, budgets and employee requests.Implemented and developed operational standards, policies and procedures.Led and directed team members on effective methods, operations and procedures

Recommended changes in working conditions and equipment to increase business unit and team efficiency.Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements.

Operated and calibrated devices to comply with test requirements and to perform data acquisition and analysis.

Operated and calibrated devices to comply with test requirements and to perform data acquisition and analysis.Adhered to quality and service standards to support operational goals.