Adam Wheelock Email & Phone Number

Madison, Wisconsin, United States

• Directly manage 2 cafes and provide secondary supervision for 5 additional cafes, overseeing 15-20 employees while maintaining lowest labor costs among cafes brand-wide.
• Act as the primary liaison with POS system vendor, DripOS, resolving critical issues, and implementing improvements.
• Create, document, and implement process improvements to increase efficiency, reduce costs, and improve customer satisfaction across the brand.
• Manage company-wide growth projects, including inventory management, COGS, hiring, and operational problem-solving.

• Oversaw all operations of multi-million-dollar, 8 acre certified organic vegetable farm.
• Planned, prepared and executed all sowing, planting, maintenance, record keeping, processing and harvest through to delivery of produce through our Chicago Community Supported Agriculture program.
• Exceeded production expectations of $340,000, growing $450,000 of produce in first season, surpassing revenue goal by 32%.
• Managed 8+ part-time and full-time employees at a given time, including all aspects of task/project management, scheduling, and employee retention.

Madison, Wisconsin Area

• Coordinated end-to-end software implementation for multi-million dollar enterprise installs to improve clinician satisfaction, patient care and patient safety.
• Translated emergency department and interoperability subject matter experts' needs into user success through clinical workflow design, system configuration, testing and training; increased reporting of high-risk BH.
• Managed teams of up to 10 application analysts to drive projects to completion by distributing tasks, managing deadlines, and facilitating knowledge sharing and growth among team members; kept team in top 25% of.
• Contributed significantly to internal knowledge documentation, enhancing clarity and accessibility of technical information; participated in an overhaul of internal project management tools to optimize workflow.