Adam Hawk Email & Phone Number
@ebsco.com
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Who is Adam Hawk? Overview
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Adam Hawk is listed as ISG Cyber Apprenticeship (ICAP) at ISGCyber, a with 13 employees, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a work email signal at ebsco.com and a matched LinkedIn profile for Adam Hawk.
Adam Hawk previously worked as International Customer Account Specialist at Ebsco Information Services and Technical Support Representative at Ebsco Publishing. Adam Hawk holds Master Of Divinity, Anglican/Episcopal Studies from Gordon Conwell Theological Seminary.
Email format at ISGCyber
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AeroLeads found 2 current-domain work email signals for Adam Hawk. Compare company email patterns before reaching out.
About Adam Hawk
Passionate about making technology work for people, my vision is to deliver personalized, accessible tech solutions, emphasizing customer success.With over a decade of experience helping clients build success using technology, my commitment has been to empower global customers by maximizing their use of online software tools through expert troubleshooting, customization, and support. As a subject matter expert in Identity and Access Management (IAM) and Single Sign-On (SSO), I have been pivotal in enhancing customer satisfaction and resolving complex technical challenges.These experiences have honed my ability to translate deep technical knowledge into actionable solutions, ensuring that clients thrive in a fast-paced, technology-driven landscape.
Listed skills include Troubleshooting, Windows, Technical Support, Microsoft Office, and 20 others.
Adam Hawk's current company
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Adam Hawk work experience
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International Customer Account Specialist
I provided troubleshooting, customization, and customer support to many of EBSCO's international target customers. I ensured that these customers utilized their EBSCO products and services to the fullest for their individual business needs. I served as a subject matter expert and key escalation point for IAM and SSO within EBSCO’s Global Customer Satisfaction Team. I was also an escalation point for challenging network troubleshooting and authentication cases, including Shibboleth and OpenAthens authentication solutions.
Technical Support Representative
I provided troubleshooting, customization, and customer support for the various EBSCO products and databases.
Owner
I provided personalized technology services consulting for a variety of clients. My goal is to help put your tech on your terms by creating solutions that are affordable, accessible, and comprehensive. I specialize in troubleshooting, installation, and training for computer hardware, software, peripherals, and networks.
Resource Center Consultant (Volunteer)
• Providing guidance regarding security, access control, and set-up for developing resource center• Researching and participating in implementation of library cataloging software (Koha ILS)
It Technician
• Provided technology implementation, troubleshooting, and support in person, over the phone and via Remote Desktop for faculty, staff, and students• Prioritized, documented and resolved requests submitted through Everything Helpdesk ticketing system• Carried out setup, standardization, and deployment of computers (Mac and PC)• Supplied support for integration of iOS and Android handheld devices with Outlook Live • Managed user accounts and computers within Microsoft Active Directory and Outlook Live• Managed user accounts, access and roles within an educational management system
It Technician
• Provided technology implementation, troubleshooting, and support in person and over the phone for faculty, staff, and students• Prioritized, documented and resolved requests submitted through ticketing system• Provided support and troubleshooting for Microsoft Windows OS• Utilized fundamental networking skills• Supported Microsoft Word, Microsoft PowerPoint, and Microsoft Publisher
Intern Coordinator Of Technology And Student Leader For Youth Group
• Provided basic sound engineering and audio visual support for youth group functions• Helped coordinate and lead youth group functions
Adam Hawk education
Master Of Divinity, Anglican/Episcopal Studies
Bachelor Of Arts, German, Religion
H.S. Diploma
Frequently asked questions about Adam Hawk
Quick answers generated from the profile data available on this page.
What company does Adam Hawk work for?
Adam Hawk works for ISGCyber.
What is Adam Hawk's role at ISGCyber?
Adam Hawk is listed as ISG Cyber Apprenticeship (ICAP) at ISGCyber.
What is Adam Hawk's email address?
AeroLeads has found 2 work email signals at @ebsco.com for Adam Hawk at ISGCyber.
Where is Adam Hawk based?
Adam Hawk is based in Raleigh-Durham-Chapel Hill Area, United States while working with ISGCyber.
What companies has Adam Hawk worked for?
Adam Hawk has worked for Isgcyber, Ebsco Information Services, Ebsco Publishing, Adhawk Technical Solutions, and All Saints' Anglican Church.
How can I contact Adam Hawk?
You can use AeroLeads to view verified contact signals for Adam Hawk at ISGCyber, including work email, phone, and LinkedIn data when available.
What schools did Adam Hawk attend?
Adam Hawk holds Master Of Divinity, Anglican/Episcopal Studies from Gordon Conwell Theological Seminary.
What skills is Adam Hawk known for?
Adam Hawk is listed with skills including Troubleshooting, Windows, Technical Support, Microsoft Office, Leadership, Customer Satisfaction, Customer Service, and Software Documentation.
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