Adam G Smith Email & Phone Number

Cheadle Hulme, Gb

Cheadle Hulme, Gb

Salford, Manchester, Gb

Deploying our software in the cloud whether it’s a standard install or bespoke I’m here to help. Gaining new customers and keeping them happy

Salford, Manchester, Gb

Matillion is the Data Productivity Cloud, making the world’s data useful, with an easy-to-use, cloud-native data integration and transformation platform. First DevOps Solution Architect at Matillion. Supporting customers to create and maintain the cloud infrastructure which underpins Matillion, both during pre-sales and after purchase.Cloud: AWS, Azure and GCPData Platforms: Redshift, Snowflake, BigQuery, DataBricks and Azure SynapseKnowledge Centered Service (KCS) Coach as voted by other team members

Copenhagen S, Denmark, Dk

With the arrival of my daughter, I decided to take extended paternity leave. It enabled me to have quality time with my family, and take my time choosing my next role.

Handforth, Cheshire, Gb

13 years delivering Interlink Software's AIOps platform. Working with some of the biggest companies in the world delivering, managing and supporting Manager of Managers, Business Service Management, Service and Dashboard Visualisation projects. Normalise, correlate, enrich, automate and manage your IT monitoring to reduce noise, reduce incidents, correlate to service and provide root cause analysis.● Software consultancyo Implementing, supporting, testing and managing software implementationso Technical Lead and Project Managemento Automating and scripting tasks o Delivering customer training courseso Simplifying, standardising and documenting processes and procedures● Pre-sales consultancyo Working with the sales team, to identify any sale or resale opportunitieso Solution design based on requirements gathered, whether on premise, hybrid or in the cloudo Software demoing and demo managemento Responding to questions such as RFI’s or RFP’s o Proof of Concepts (POCs) and pilot implementationso Supporting the Sales team on customer engagementso Creating and running presentations either assisting the sales team or on my own o Managing the stand at customer conferenceso Investigating and learning new software quickly● Man-management and resourcing of professional services team● Stakeholder management - Detailing and managing customer and business requirements● Streamlining processes to improve productivity● I have a wealth of experience working at many different companies for extended periods of time including HSBC, British Airways, Coop, Centrica, MasterCard, IKEA, STW, SSE, VISA, Wipro, CGD Bank and Nationwide Building Society.

Handforth, Cheshire, Gb

Macclesfield, Cheshire, Gb

Pre-Sales consulting selling numero's multi-channel Contact Centre solution to a wide range of different customers. Listening to the customer to ensure the solution matches their requirements. Whether it's a standard implementation or completely bespoke, with the end goal of a return of investment, streamlined customer journeys and focus on high quality customer experience.

Handforth, Cheshire, Gb

After helping out and managing our sales stand at multiple conferences and working on many successful PoCs, I became the main technical resource for the sales and marketing team.Now I provided Pre-sales and Post-sales consulting, covering the whole sales lifecycle. Including project managing many successful implementations.

Handforth, Cheshire, Gb

Big change working for a software vendor providing ITIL based solutions to some of the biggest companies in the world. Delivering training, support, consultancy for multi-national enterprise companies. I found the challenge exciting but daunting, within months I knew it was a great move.

London, Gb

6 month secondment working in the enterprise management team

Atlanta, Georgia, Us

LSG which was part of the Phones4U / Caudwell Group. I have great memories from working here in Crewe. Learned so much in a variety of roles, from IT Support, Network administration, assisting in training and software testing. A high pressure, key role in the successful running of the call centre.Automated the installation and setup of laptops, servers and desktops using Remote Installation Services (RIS) and PXE Boot

My first full time job in IT, working in Featherstone, Yorkshire. Providing software and hardware support, locally and remotely. Realised here how much I enjoy providing a high level of customer service. Was given a lot of responsibility from running a network upgrade project to ordering IT equipment. Made many friends who I’m still in contact with.

2:1, Bsc (Hons) Computing (Networks & Communication) - Sandwich Course

Education record