Adam Gragg
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Adam Gragg Email & Phone Number

SaaS Customer Success Leader | Results-driven and Customer focused | Driving revenue growth through strategic relationships at Algolia
Location: Nashville, Tennessee, United States 6 work roles 1 school
1 work email found @algolia.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email a****@algolia.com
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Current company
Role
SaaS Customer Success Leader | Results-driven and Customer focused | Driving revenue growth through strategic relationships
Location
Nashville, Tennessee, United States
Company size

Who is Adam Gragg? Overview

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Quick answer

Adam Gragg is listed as SaaS Customer Success Leader | Results-driven and Customer focused | Driving revenue growth through strategic relationships at Algolia, a company with 384 employees, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at algolia.com and a matched LinkedIn profile for Adam Gragg.

Adam Gragg previously worked as Customer Success Advocate at Algolia and Customer Success & Renewals Manager at Lakeside Software. Adam Gragg holds Bachelor Of Business Administration (B.B.A.), Marketing from Middle Tennessee State University.

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Email format at Algolia

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{first}.{last}@algolia.com
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AeroLeads found 1 current-domain work email signal for Adam Gragg. Compare company email patterns before reaching out.

Profile bio

About Adam Gragg

Reliable customer success professional with over 12 years of experience in the tech industry. I have a customer-first approach, exceptional communication, and lead with empathy. My passion for building strong relationships and improving customer experience is what sets me apart.In my current role as Enterprise CSM, I have maintained a remarkable 90% renewal rate while uncovering $1M in additional revenue through value realization. Multi-level Client Relationships | Detail-orientedagragg9@gmail.comMy customer-first approach allows me to put myself in my customers' shoes and understand their pain points, which enables me to provide meaningful and effective solutions. I am also a good communicator, able to articulate complex ideas and technical concepts to customers in simplistic way.Core Competencies:•Customer Advocacy •Creative Problem Solving•Communication Accomplishments: •Attained 90%+ renewal rate throughout my career, serving strategic/enterprise accounts within a

Listed skills include Account Management, Sales Operations, Sales, Salesforce.Com, and 17 others.

Current workplace

Adam Gragg's current company

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Algolia
Algolia
SaaS Customer Success Leader | Results-driven and Customer focused | Driving revenue growth through strategic relationships
san francisco, california, united states
Website
Employees
384
AeroLeads page
6 roles · 15 years

Adam Gragg work experience

A career timeline built from the work history available for this profile.

Customer Success Advocate

Current

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Jan 2024 - Present

Customer Success & Renewals Manager

Boston, Massachusetts, United States

  • The first and only cloud-native digital experience platform, enabling companies to deliver an incredible digital employee experience wherever their employees are working.Lakeside’s Digital Experience Cloud is the only.
  • Generated an additional $1M in expansion revenue within 14 enterprise accounts, through customer value realization
  • Achieved a 90% retention rate within account set, helping to reduce global annual churn rate by 15% YoY
  • Negotiated the largest cloud conversion agreement in company history, helping a customer shift from on premise to cloud solution. Increased the client’s ARR $1.5M over a 3 year contract (a 40% annual increase)
  • Consulted leadership on organizational growth of customer success and renewals teams, recommending candidates and job functions
Nov 2020 - Apr 2023

Customer Success Manager

Greater Nashville Area, TN

  • Deltek is the leading global provider of enterprise software and information solutions for government contractors, professional services firms and other project-and people-based businesses. For decades, we have.
  • Promoted to Sr. CSM with large strategic accounts, holding a renewal quota of $8M and averaging 109% attainment
  • Won President’s club honors
  • Participated in LEAD leadership mentoring program
Jun 2016 - Nov 2020

Account Executive

The Nexus Group, Inc.

Greater Nashville Area, TN

  • THE NEXUS GROUP is a trusted advisor for technology infrastructure products and services. At the heart of NEXUS: A secure modern datacenter delivering the Confidentially, Integrity and Availability our customers.
  • Conceptualized, developed, and launched regional sales strategy
  • Implemented Salesforce company-wide, customizing views and reporting, and importing customer and prospect data
Jul 2015 - Jun 2016

Senior Sales Executive

Servicesource

Greater Nashville Area, TN

  • ServiceSource provides the world’s leading B2B companies with expert managed services, cloud software and best-practice processes proven to increase customer success, drive revenue growth and decrease churn from.
  • Prospect existing clients for growth opportunity
  • Manage existing client relationships, forecasting and business growth for 600+ customer accounts per quarter
  • Effectively communicate with distributors, resellers, and customers throughout sales cycleMalware Detection and Anti-crimeware Solutions
  • Managed a dynamic international territory
  • Defined sales processes, working closely with a team of 20 sales representatives
Mar 2009 - Jul 2015

Renewals Specialist

2011 - 2015 ~4 yrs
Team & coworkers

Colleagues at Algolia

Other employees you can reach at algolia.com. View company contacts for 384 employees →

1 education record

Adam Gragg education

FAQ

Frequently asked questions about Adam Gragg

Quick answers generated from the profile data available on this page.

What company does Adam Gragg work for?

Adam Gragg works for Algolia.

What is Adam Gragg's role at Algolia?

Adam Gragg is listed as SaaS Customer Success Leader | Results-driven and Customer focused | Driving revenue growth through strategic relationships at Algolia.

What is Adam Gragg's email address?

AeroLeads has found 1 work email signal at @algolia.com for Adam Gragg at Algolia.

Where is Adam Gragg based?

Adam Gragg is based in Nashville, Tennessee, United States while working with Algolia.

What companies has Adam Gragg worked for?

Adam Gragg has worked for Algolia, Lakeside Software, Deltek, The Nexus Group, Inc., and Servicesource.

Who are Adam Gragg's colleagues at Algolia?

Adam Gragg's colleagues at Algolia include Dominic C., Dhaya Benmessaoud, Julie Smith, Camilla Brandt, and Mathilde Cailly.

How can I contact Adam Gragg?

You can use AeroLeads to view verified contact signals for Adam Gragg at Algolia, including work email, phone, and LinkedIn data when available.

What schools did Adam Gragg attend?

Adam Gragg holds Bachelor Of Business Administration (B.B.A.), Marketing from Middle Tennessee State University.

What skills is Adam Gragg known for?

Adam Gragg is listed with skills including Account Management, Sales Operations, Sales, Salesforce.Com, Solution Selling, Sales Process, Training, and Sales Management.

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