PSA Strat = Primary Service Area Strategy. Your mission is the objective. We provide expert consulting services to hospitals and non-profit organizations looking to evolve, grow, optimize, or understand customers, their needs, and the market. We take data-driven, quantitative approaches along with people-centered, conversational, qualitative efforts to build effective strategic plans. Bonus: we make it really fun.

Partnered with health care organizations across the country in pursuit of growth and evolution through changing times. All things strategy: deep and detailed market analysis, service line optimization, strategic planning, community health needs assessment, and board/trustee education. Skilled speaker and facilitator with a unique ability to meld contrasting yet complementary aspects of life and business: numbers and people.

Supported hospitals, health systems, and provider networks with strategy and growth via market analysis, feasibility studies, and comprehensive strategic planning. Provided facility master planning recommendations based on detailed analysis, site visits, interviews, consultation with architects and engineers. Delivered presentations to board and executive level audiences.

Provided research and analysis to formulate study design and methodology to coordinate and direct the work of consultants and interdisciplinary task forces.Developed and assisted in implementation of statewide strategic planning, policy development, program evaluation, and coalition building.Reviewed and evaluated technical reports and planning documents.

Held senior leadership responsibility for administration, finance/funding/contract management, and coordination of services.

Supported adults experiencing severe mental illness in developing their capabilities, talents and aspirations in a culturally competent, trauma-informed, and recovery-oriented manner. Developed and implemented consumer-centered treatment plans.Monitored Chapter 51 and NGI (not guilty by reason of insanity) clients in collaboration with WI Department of Health Services and Department of Corrections. Held EEOC officer responsibilities and served as client rights/grievance specialist.Recruited top quality case managers and nursing staff to operate effectively through transition.