Adam Willis Email & Phone Number

Australia

Australia

- Supporting participants in the development of goal-based, individualised plans which support their strengths, skills, and interest- Guiding and assisting people with disability to build capacity and explore options for self-direction, self-management, self-advocacy- Building and maintaining positive partnerships with the wider community to refer participants to a diverse range of service providers- Plan building and implementation- Development and implementation of resources to improve service delivery, participant experience, employee performance and training.- Training LAC's on how to use PACE, SAP CRM and navigating the NDIS as a partner organisation.- Leading and training new and existing LAC’s, data management and delegation of workload.- Connecting people living with a disability to mainstream, community, NDIS and other government supports.- Conducting meetings and conferences with participants, stakeholders and allied health professionals regarding progress, future supports, goals and planning.- Building and developing NDIS plans through evidence-based and legislative frameworks.- Case management, evaluating, developing, implementing, and monitoring of participants' NDIS plans.- Reading, interpreting and justifying reasonable and necessary support from medical/allied health reports.- Strong communication and collaborative teamwork across community and government sectors.- Conflict resolution, critical thinking, solutions focused and working within a team.- Developing workplace communication strategies and managing legal and ethical compliance.- LAC Guide and Future Leaders programme.

Australia

- Rostering and workforce planning- Working remotely from home while working within a team - After hours management across three regions across four states- Use of Carelink, Riskman, Microsoft office suite

Australia

- Liaising and coordinating complex scheduling for therapists, school contacts, equipment suppliers and other key stakeholders - Independently working from home during 4 month lockdown and exceeding KPI’s- Use of multiple programs including Salesforce, Voxtron, Workday, HealthDirect, NDIS Portal, Microsoft office suite, Zoom- User Acceptance Testing for software upgrades- Extensive client account management with 120 client caseload, building service agreements + service bookings under NDIS, NSW health and other funding for accommodation, therapy and community support services,- Allied Health Assistant- Ensuring work sites are compliant with Work Health & Safety legislation and booking employees into training- Supporting people living with complex disabilities and mental health in their home and community- Use of hoist, slings and other manual task equipment- Administering medications and following behavior, medical, personal care, financial support plans

Australia

- Working remotely from home while working within a team - Communication skill with customer via phone and email within a fast paced call centre- Problem solving, conflict resolution and time management skills- Understanding of council policy and procedures and working within government legislation - Processing credit card payments over the phone- Use of administrative programs, Technology 1, One Map, Voxtron, other programs which link with Microsoft office suite

Australia

- Front line management and after hours On Call, direct client support throughout whole duration - Creating a small businesses for participants to create independence and income by building connections with community organisations and other businesses from the ground up- Community and business planning, networking and liaison, fundraising - NDIS report writing and attending meetings- Completing intakes for new and existing guests. Including the development of guests support profiles, funding and service agreements- Supporting guests living with Mental Health and Disabilities within Australia and foreign countries- Developing service plans, holiday timetables, schedules and marketing material

Australia

- Opening and establishing a self-sustaining community programs centre for people living with a disability delivering service to Groups and Individualised supports to over 50 people - Rostering for seven business units, approval of employees weekly timesheets and leave. Including after hours on call.- Leading multiple Community Program Centre’s at one time in absence of their leaders. - Coaching the transition of AHDC to NDIS and evolving business units to accommodate for funding and service changes - Completing intake, service agreements, strategic planning process for operational development - Public speaking at Chamber of Commerce Meetings, School Leaver Expos and other Community functions - Fund raising and hosting community events with other service providers and community organisations - Coordinating participants NDIS Plans by linking participants with suitable allied health professionals, other community organisations and government bodies- Conducting staff appraisals, team meetings parent and carers meetings and ongoing development in Human Resource processes and delegating Risk Assessments and Standard Operation Procedures

Australia

- Afterhours supervisor for 60 unique services (including 105 Service Teams) throughout Newcastle, Hunter, Central Coast and Mid North Coast Regions. Supervising in Disability, Mental Health, Women and Youth Refuges, Youth and Children Services- Facilitated compulsory Medication, Documentation and Person-Centred Training- Supporting people with complex behavioural requirements- Leading teams and supporting people within Group Homes, Community Program Groups, Individualised Support, Outreach, Refuges and Holiday supports - Administration of regular, PRN and episodic medications as directed by health professionals

Australia

Accountable for providing sales support in a busy real estate agency - Property sales support- Property sales, administration and assisting in property management - Photographing property to highlight best features and creating / distributing marketing resources- Reception duties - Negotiating and establishing rapport with Vendors / Landlords / Purchasers / Tenants

Bachelor Of Psychological Sciences, Psychology

Diploma Of Counselling, Counseling Psychology

Diploma Of Community Services, Family And Community Services

Certificate Iv Community Services Work, Family And Community Services