Adam Stocker Email and Phone Number
Adam Stocker work email
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Adam Stocker personal email
Adam Stocker phone numbers
A customer-experience oriented melder of technical and wordsmithing expertise.Specialties: Superior Customer Service, Enterprise Level Technical Support, POS, Merchant Services, Switching, Routing, Firewall, VPN, WAN, LAN, Metro Ethernet, Sieble, SevOne, Cisco, Juniper, Fortinet, Adtran, Voice Gateways, Nortel, PSP, Broadsoft, Granite, VoIP, SIP, NOC, Operations, 802.1q, IKE, Session Border Controllers, synergy, workplace harmony, collaboration, meeting and exceeding goals, Documentation, Cloud Resources, DHCP, eBGP, EIGRP, FHRP, GRE, Infrastructure Components, IPv4 And IPv6 Addressing, LAN Switching, Network Management, Network Programmability, Network Security, Network Topologies,OSPF, PPPoE, QoS, RIPv2, Static And Dynamic Routing, Troubleshooting, WAN Topologies, ect.Exploring Interest in....Ethical Hacking, Programming Languages (including Python), Quantum Theory (including its application in communication protocols and various technologies), Linux, Raspberry Pi and IoT in general
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Supervisor, Systems AdministrationMaxar Technologies Jul 2024 - Present -
Delivery Center EngineerPresidio Feb 2020 - Aug 2024Orlando, Florida, United States -
Network Engineer Ii At SprintInsight Global Mar 2019 - Feb 2020- Troubleshoot Layer 2 issues (VLAN, STP, etc…)- Troubleshoot Layer 3 issues (static routing, EIGRP, OSPF, BGP, ACL’s, NAT/PAT Asynchronous routing issues, etc…)- Remote install Fortigate 61E devices at client banks around the U.S as well as assisting clients with any troubleshooting issues such as ARP issues, port security, IPSEC issues, and deep packet inspection interference. -
Enterprise Technical Support LeadSpectrum Enterprise Jun 2017 - Mar 2019Orlando, Florida AreaProviding technical and customer-oriented leadership for Enterprise level professionals supporting SIP, PRI, Point to Point, Ethernet over Coax, Optical Internet, ect.The Enterprise Team Lead is responsible for guiding Tech I, II, and Network Engineers providing 24x7 support to Charter's high-volume Enterprise customers who subscribe to a wide range of data, voice and managed services including Fiber Dedicated Internet Access, Metro-Ethernet, Hosted Voice, SIP, Managed Network, Managed Security and Managed Wi-Fi services. The ETS technician is responsible for surveillance of various equipment interfaces, triage and repair of customer impacting layer 1, layer 2, and layer 3 issues. This position operates within the NOC, closely with other Network Engineering teams, field teams and customer account teams utilizing “end to end” ticket management to ensure best service solution and timely resolution. The Lead role specifically handles; escalations, Tech I, II and NE candidate selection and interviewing, Tech I, II and NE coaching when necessary, maintaining SLA, communications to Director and above on high visibility tickets, communications to high value subscribers when requested, organizing weekly meetings, providing training to new hires or continued education to existing employees, communicating company changes to policy and procedures to the local team, completing projects set by the Director to improve team quality, and communicating concerns from the technicians back to leadership when appropriate. -
Enterprise & Strategic Market - Noc TechSpectrum Enterprise Oct 2015 - Jun 2017Louisville, Kentucky AreaSupporting Enterprise & Cellular Backhaul customers with troubleshooting and minor configuration changes.SIP/PRI voice gateway remote installation, configuration, troubleshooting, and debugging Fiber-based ELINE and ELAN (partial and full mesh), Ethernet over Coax, Optical Internet, ect.Technical Escalation point for Enterprise Technical Support during virtualization initiatives -
Spectrum Business - Retention RepresentativeSpectrum Business May 2014 - Oct 2015Louisville, Kentucky AreaResolve commercial business customer billing and technical support issues in an effort to maintain their business relationship with Charter Communications. Business sales of data, telephone and cable services. Retaining customer relationships and revenue while positioning products and services to fit real business needs. Acting floor support for them members in supervisor absence. Assist in training new hires. -
Charter Business Broadband Technician ICharter Communications Jan 2013 - May 2014Louisville, Kentucky AreaTechnical support of Charter’s commercial business coaxial internet, video, and telephone customers; including completing specific router configurations, support of desktop security products, Charter wireless deployment in hotels and conference centers, and the resolution of escalated technical tickets, telephone troubleshooting fixing issues in Phone Switches (Safari, PSP, Broadworks, Sonus, Nortel Cedar Point)Troubleshot all issues for business class customers relating to their entire Charter service package and on-site network -
Merchant ConsultantPriority Payment Systems Oct 2010 - 2012Louisville, Kentucky AreaMechant services, Credit Card Processing, Point of Sale Solutions -
Broadband Tech Specialist ICharter Communications Feb 2011 - Dec 2011Louisville, Kentucky Area -
In-Home TutorA To Z Home Tutoring Aug 2010 - Feb 2011Louisville, Kentucky AreaHelping students reach a greater learning potential, caring for the community -
House ParentJoseph'S Home For Boys May 2005 - Mar 2010Identify children*s immediate needsTeach youth everyday-life-skillsOrganize and observe youth in home settingCounsel children and youth with social adjustment difficultiesTake disciplinary action when necessary with positive and negative reinforcement
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Site SupervisorOffice Clean Inc May 2009 - Feb 2010Statesboro, GeorgiaCoordinated a small cleaning teamActed as a liaison between president and clientEnsured consistent quality
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Team LeaderChick-Fil Jan 2003 - May 2004Coordinated a team of employeesCreated files and maintained alphabetical filing systemAssisted in providing a clean and neat atmosphere
Adam Stocker Skills
Adam Stocker Education Details
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3.44 Gpa -
Tefl Institute Of ChicagoEsl, Tesol
Frequently Asked Questions about Adam Stocker
What company does Adam Stocker work for?
Adam Stocker works for Maxar Technologies
What is Adam Stocker's role at the current company?
Adam Stocker's current role is . ..
What is Adam Stocker's email address?
Adam Stocker's email address is ad****@****bal.net
What is Adam Stocker's direct phone number?
Adam Stocker's direct phone number is +1 314-965*****
What schools did Adam Stocker attend?
Adam Stocker attended Georgia Southern University, Tefl Institute Of Chicago.
What are some of Adam Stocker's interests?
Adam Stocker has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Adam Stocker known for?
Adam Stocker has skills like Customer Service, Leadership, Teaching, Troubleshooting, Team Leadership, Public Speaking, Leadership Development, Team Building, Cisco Systems Products, Juniper Jncia, Firewalls, Salesforce.com.
Who are Adam Stocker's colleagues?
Adam Stocker's colleagues are Jimmy Rico, Amanda Lampley, Dillon Osmus, Daniel Walker, Gabriel Sloggy, Trent Williams, Jeffrey Kendall.
Not the Adam Stocker you were looking for?
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2salk.edu, mnstate.edu
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2gmail.com, verizon.net
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