Adam Taylor Email & Phone Number

Newcastle Upon Tyne, Gb

I have had the pleasure of working with the NEBRC to perform multiple first-step web application penetration testing services for SME's within the UK. Completing initial penetration tests can give SME's an understanding of their cyber security stance and highlight areas within their business for improvement. I have also had access to both config reviews to understand how prepared a SME is within their Microsoft environment, and policy reviews to ensure SMEs IT policies are clear, informative and accessible.

Online data quality analyst at TELUS International. Working from home on a part-time basis, testing the quality of artificial intelligence results from image searches, search engine queries, search engine auto-fills, speech recognition and online safety verification.Responsibilities and developed skills:- Data verification and accuracy at the forefront of my daily tasks- Catching and conveying errors or invalid results to improve AI results- Personal time management to ensure contracted hours are met- Self-improvement and personal development skills to improve accuracy

Newcastle-Upon-Tyne, England, United Kingdom

Working full-time in a cyber security analyst role during my placement year at university has equipped me with critical skills I would have lacked going into this industry.Responsibilities and developed skills:- Review email reports and block any malicious emails- Respond to incidents through Microsoft Defender (malicious IPs, Malware detections, apps etc)- Review reported malicious 2FA authentication attempt- Respond to tickets through service now (creating guest accounts, responding to 2FA issues, general security questions, altering group policies to allow for the likes of teams recording)- Review alerts through the SIEM platform- Identify and raise tickets to respective server owners to patch vulnerabilities from the vulnerability scanner- Liaising with service desk agents to solve 2FA issues

Newcastle Upon Tyne, England, United Kingdom

Working full-time as a customer service advisor in the value department at Sky. Having valuable conversations to tailor TV, Broadband and phone services to best suit the customers household, while ensuring I keep business profits in mind by upselling products the customer can use.Responsibilities and developed skills:- Developed strong communication skills talking with Sky customers daily- Accurate and confidential data entry- Valuable customer service skills- Ability to communicate complex equipment to customers in an easy-to-understand manner- Up sale new products and ensure customer satisfaction

Newcastle Upon Tyne, England, United Kingdom

Part-time casual Kiosk worker at St James' Park for Sodexo Prestige. Working at the kiosk preparing food, serving customers, and ensuring a clean and safe working environment. Developed skills such as food and money handling, customer service, and making sure health and safety measures were followed.

Bachelor Of Arts - Ba, Networking And Cyber Security

Completed my CCNAv7: Introduction to Networks certificate with a letter of merit Year 1: (83%) Introduction to Computer Security.

Foundation Degree, Computer And Information Sciences, General, 83% - Pass

Personal, Academic and Skills Development - Pass Digital Technologies - Pass Exploring the Digital Society - Pass Introduction.

A-Levels

- A-Level Cambridge Technical Intro. Diploma IT- Distinction (A) - A-Level Business - C - A-Level Applied Science - Pass

Gcse

Activities and Societies: ECDL, STEM, Duke of Edinburgh, The Student Investor- GCSE Mathematics - 7 (A equivalent) - GCSE BTEC business.