• Management, motivation, training and general care of staff assigned to store• Ensuring that all clients are treated to the highest level of proficiency• Ensuring that the monthly targets set by the company are achieved• Ensuring that the store are opened and properly manned during trading hours• Stock management to the extent that the store is never over or under stocked• Ensuring that the store is sufficiently merchandised• Ensuring that the staff is friendly and professional• Ensuring the staff is properly trained on all devices and products• Sending through commissions and overtime sheets on a monthly basis• Ensuring that the store is kept clean, neat and safe at all times• Reporting to the director on a regular basis on all market changes and relevant information• Ensuring that the administrative and financial functions of the store is maintained, including;• Monthly stock takes• Monthly stock adjustments• All stock purchases recorded• All stock sold recorded• Daily cash ups are done• All payments received are recorded• All banking gets done on the following day or properly recorded• Selling prices are maintained according to the prescribed price lists• Ensuring that back-ups are made on a daily basis• Monthly reports to Management• General administration duties

• Visiting stores on a daily and weekly schedule• Training consultants on new products and software• Building quality relationships with consultants and managers• Driving the Brand• Driving sales• Follow up on sales• Training sessions• Deployment of Point Of Sales• Registering consultants on incentive programs• Assisting consultants with customer problems• General administration• Monthly vehicle logging and expense claims• Monthly ISS schedule• Assisting with stock issues and logging Red Flags• Managing ISS schedule

• Booking in and out of phones• Invoicing• Daily reports• Daily liaison with staff• Staff queries• All HR related issues• Interviews• Monthly Directors meetings• Monthly staff meetings• Daily financial planning and capturing• Cash-ups• Following up with payments of clients• Cost planning• Training of new staff• Managing staff• Stock control• Stock taking• Stock purchasing and returns of faulty stock• Payments of accounts• Controlling of Bank Accounts• Salaries• Capturing of data on Pastel • Purchasing of stationary and supplies• Arranging of Year End Functions

• Sales of cellular contracts• Sales of cellular handsets• Sales of MTN VAS• Sales of accessories• Upgrading of contracts• Dealing with customer queries and complaints• Processing of new contracts• Booking in daily received stock• Monthly stock take• Daily cash-upsRetail Shop Manager (Kolonnade Branch)• Management, motivation, training and general care of staff assigned to store• Ensuring that all clients are treated to the highest level of proficiency• Ensuring that the monthly targets set by the company are achieved• Ensuring that the store is opened and properly manned during trading hours• Stock management to the extend that the store is never over or under stocked• Ensuring that the store is kept clean, neat and safe at all times• Reporting to the Directors on a regular basis on all market changes and relevant information• Ensuring that the administrative and financial functions of the store is maintained, including:o Monthly stock takeso Monthly stock adjustmentso All stock purchases recordedo All stock sold recordedo Daily cash-ups are done and balancedo All payments received are recordedo All banking gets done on the following day and properly recordedo Selling prices are maintained according to the prescribed price listso Ensuring back-ups are made on a daily basiso Training new staffo General admin

• Capturing of daily data on system• Filing of documents• Dealing with telephonic queries and complaints• Assisting walk in client with cell phone queries:o Sim swopo Migrationso International roaming and dialingo Blacklisting of stolen handsetso Cell phone quotations• General filing and office duties• Sales of Cellular contracts• Sales of Cellular handsets• Sales of pre-paid cards• Sales of Vodacom VAS• Sales of accessories• Upgrading of contracts• Customer service• Monthly stock take• Daily cash-ups

• Capturing of all clients data• Updating client base and controlling information• Printing of labels• Stockroom controller• Ordering of stock• Receiving of order payments• Daily banking• Weekly wages• Working with the archives• Controlling books for republishing