Responsible for interpret data, analyze using statistical programming software and provide ongoing data report of products : - Maintenance website server and update products- Monitor and forecast marketing and sales trends- Analyze data using statistical software- Convert complex data and findings into understandable tables, graphs and written reports- Analyze web traffic using Google Analytics and produce sales and user behavior report periodically- Develop working mathematic model given a specific set of constants and parameter- Program the set solutions in simple program language such as Python and C++

Responsibilities :- Interpret data, analyze results using statistical techniques and provide ongoing data subscriber reports- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality- Acquire data from primary or secondary data sources and maintain databases/data systems- Identify, analyze, and interpret trends or patterns in complex data sets- Filter and “clean” data by reviewing computer reports, printouts, and performance sales indicators to locate and correct code problems- Work with management to prioritize business and information needs

Responsible for estimating the work to be done, identify dependencies, critical path activities, the resources needed for each project, analyze the data, create reports and present results :- Identifying the ultimate goals of the project through close communication with the company or client- Designing and preparing some needs of the project (such as : scenario, questionaire, etc)- Organising and managing resources- Managing and resolving conflicts within the core team- Delegating tasks to each member of the project team- Ensuring each stage of the project is fulfilled on time and to budget- Communicating the progress of the project to the company or client- Analyzing data from tabulation- Making summaries and recommendation to internal and external client- Answering all the question about result, benefit and all kind of issues related with the service quality parameter

Responsible to maintain and analyzes the data to provide reports, leading and giving an guidance for staff of Data Processing Division :- Designing and developing SOP (Standart Operating Procedure)- Manage data gathering from various source- Provide information summaries, visual and statistical representation to support processes improvement- Organising and managing resources- Delegating tasks to each member of the data processing team- Communicating the progress of the project to the research team- Designing templates for data entry using QPS Software - Creating tabulation by weighting aspects that were assessed using programing languange- Analyzing data in the form of Customer Satisfaction Index, Index Loyalty as Net Promoter Score using statistical software such as SPSS, AMOS etc- Management of data files hardcopy and softcopy- Creating frequency tabulation like mean score, top 2 boxes, standard deviation etc- Processing of data e-channel such as phone banking, sms banking and internet banking Project completed :- Mystery Observation - PermataBank 2011 (4 quarterly each year, ±1000 frontliner, 270 Branch)- Branch Service Assessment BRI - 2012 (Branch office, 3 Zone, 586 Branch)- Branch Service Assessment Commonwealth Bank – 2012 (3 Region and 85 Branch)- Branch Service Assessment BTPN – 2012 (10 Region and 244 Branch)- Branch Service Assessment Bank Muamalat 2012 – 2014 (12 Area and 82 Branch)- Branch Service Assessment Bank Ekonomi 2013 (2 Wave, 33 Branch)- Branch Service Assessment BJB 2013 (4 Regions , 111 Branch)- Branch Service Assessment Shop&Drive 2013 (Face to face and Mystery Shopping)- Branch Service Assessment Blitzmegaplex 2013 - 2014 (7 Branch with Competitor XXI Cinema )- Survey of Customer Satisfaction – Gapura Angkasa 2012 (B to B, B to C)- Survey of Brand Image – Kompas Gramedia 2013 (7 Cities , 1038 Respondents)

Syndicated Project : - Service Excellent Monitoring Project (BSEM) 2010 and 2011 – Convensional Bank- Service Excellent Monitoring Project (BSEM) 2010 and 2011 – Sharia Bank- Service Excellent Monitoring Project (BSEM) 2010 and 2011 – Regional Development Bank- Consumer Confidence and Consumer Behavior 2010 Customer Project :- Service Excellent Measurement for Bank Mandiri 2008 - 2009- Service Excellent Measurement for Bank BRI 2009- Service Excellent Measurement for Bank Muamalat 2009- Service Excellent Measurement for PermataBank 2010- Service Excellent Measurement for Bank BCA 2010- Service Excellent Measurement for OCBC NISP 2010- Service Excellent Measurement for Bank CIMB NIAGA 2010 - 2011- Service Excellent Measurement for Bank BNI 2010