Karthik G. Email & Phone Number

Ottawa, On, Ca

Bengaluru Area, India

Bengaluru Area, India

- Assisted developers and other engineers and managed critical events- Enforced technology solutions for varied business and technical problems- Participated in technical design reviews and assured operational readiness- Established roadmaps and key project milestones for customer engagements, advocated internally for product features and proactively identified technical dependencies and roadblocks to mitigate risks and ensure successful execution of… Show more - Assisted developers and other engineers and managed critical events- Enforced technology solutions for varied business and technical problems- Participated in technical design reviews and assured operational readiness- Established roadmaps and key project milestones for customer engagements, advocated internally for product features and proactively identified technical dependencies and roadblocks to mitigate risks and ensure successful execution of projects- Provided technical support to resolve customer cases related to Qlik Cloud product offering- Maintained an in-depth understanding of Qlik's product technology and underlying hardware, software architectures, building and transferring knowledge to support group and peers- Acted as liaison for Cloud Success team for resolving customer cases and obstacles, improving the product’s vision and making Qlik’s customers successful- Identified new product features and feature gaps, provided guidance on existing product issues, and collaborated with Solutions Architects and engineers to influence the roadmap of Qlik Cloud Platform- Created best practices recommendations, tutorials, kb articles and technical presentations adapting to different levels of key business and technical stakeholders- Recommended new and existing product features to Qlik’s strategic customers in order to promote adoption and migration of existing workloads to Qlik Cloud Platform Show less

Bengaluru Area, India

Mysuru Area, India

- Restructured company’s standalone server infrastructure to a full-fledged VMware Virtualised platform- Replaced legacy file storage system with EMC’s robust and scalable platform which significantly enhanced system performance and availability- Researched, recommended and implemented various enhancements that improved system reliability and performance.- Assisted with Windows XP migration and readiness testing. This included conversion, configuration, and testing of… Show more - Restructured company’s standalone server infrastructure to a full-fledged VMware Virtualised platform- Replaced legacy file storage system with EMC’s robust and scalable platform which significantly enhanced system performance and availability- Researched, recommended and implemented various enhancements that improved system reliability and performance.- Assisted with Windows XP migration and readiness testing. This included conversion, configuration, and testing of applications and related impact analysis and support. - Provided mentorship to junior team members. This included use of tools, troubleshooting and technical guidance- Continually looked for ways to improve, optimize, and streamline software deployment process in order to ensure smooth, uninterrupted delivery to the business users- Participated in the planning, testing and implementation of SCCM 2007 for software distribution and centralized desktop management- Served as a liaison between business owners and external consultants in resolution of SCCM and other application issues- Identified and successfully thwarted a large scale network based brute force attack using IDS and IPS- Administered and managed over 100+ Lync users during the initial deployment- Interfaced with the various stakeholders (process owners, IS Infrastructure team, and other support personnel) to plan, deploy, troubleshoot, and support Lync deployments- Ensured compliance with established internal control procedures by examining records, reports, operating practices and documentations - Evaluated the efficiency of new SharePoint™ initiatives- Provided technical support on activities such as creating sites, user training and data restoration- Identified process boundaries and developed opportunities to automate processes and functions- Trained employees across multiple departments on network operations including log-in procedures, permissions, printing issues, security and use of software. Show less

Mysuru Area, India

- Consulted with client companies to provide network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.- Responsible for developing several small business IT Infrastructures from ground up.- Expertise in systems administration support for several Linux systems- Implementation and performance tuning of Windows 2003 Server Environment for various clients, which… Show more - Consulted with client companies to provide network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.- Responsible for developing several small business IT Infrastructures from ground up.- Expertise in systems administration support for several Linux systems- Implementation and performance tuning of Windows 2003 Server Environment for various clients, which delivered a major improvement over the old legacy system that catapulted productivity of work force- Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize file/print sharing and domain control performance- Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues.- Implementation and configuration of Firewall/UTM appliances resulted better accountability and secure Internet Infrastructure. Show less