Audrey Ross is a Director of Customer Marketing at ON24 at ON24. She possess expertise in online advertising, media relations, trade shows, event planning, marketing management and 34 more skills. Colleagues describe her as "Audrey is one of the best professionals I have had the honor to work with. She was my direct leader and, through this time, I learned a lot with her, feeling, day by day, her support and guidance. She has the perfect balance between knowledge about the market (she is obsessed with customer experience, and I love it!), as well as the processes and goals aspects, without losing her empathy, truly care and human (and very inspiring!) leadership. Any company is lucky to have her as part of the team and everyone in her team is even more lucky to have the opportunity to work with her day today.", "Audrey is one of the most dedicated and equally capable Directors that I've had the pleasure to work with. She is committed to all aspects of the business but clearly carries a passion for being the voice of the customer and the customer advocate in all that she does. I've seen her work with enterprise level customers, negotiating difficult contract terms or product sunsets with the same grace that she uses to secure case studies and customer referrals. Audrey also brings an incredible understanding of the entire customer journey, from marketing through to finance and truly believes in the impact that a Customer Experience professional can bring to an organization. Over the last many years of working with her, she's made me a devotee to the work of a Customer Experience team and the results that they provide to a business. In addition to what she brings through Customer Success/Experience, Audrey is also a devoted mentor. She takes great responsibility in building the professional careers of the teams she manages or in helping to mentor and coach the team members around her. Audrey has been and will continue to be an incredible asset to any organization looking to improve their customer-centricity and performance metrics.", and "I had the privilege and honor of working with Audrey for just under 6 years, and I can say that I never stopped learning from Audrey. She has a true passion, drive, professionalism, and exceptional leadership presence about her that never goes unnoticed. Audrey always puts the customer first, thinks of the customer experience holistically and has an innate ability to comprehend customer needs to help drive value. Audrey supported, encouraged, and pushed me to always be my absolute best, being there to guide me along the way and empowering me to think a little differently. She had a huge impact on my career growth and helped me realize my true love for Customer Success. Every day that I was able to work with her, I felt truly lucky. It is rare in a career where you are able to learn and work firsthand with such a smart, driven, sharp, fun, respectful and profoundly inspiring woman."