Adriana Sofia Rahim Ramirez Email & Phone Number

Rockville, Maryland, United States

Bratislava, Slovakia

Support Amazon Business for the Spanish market by leading a team of Financial Analysts. Report to director of Accounts Receivables department. • MANAGEMENT: Leading and developing a team, including hiring, training, establishing priorities while focusing on employee development.• ANALYSIS: Research and prepare analysis regarding the most impacting overdue accounts and provide explanations and solutions. Monitoring, supervising and reporting the team performance targets to Senior Management.

Bratislava, Slovakia

Work with Spanish customers to ensure the payment process is complete on a timely matter.• CUSTOMER SERVICE: Maintain a dialogue with customers and governmental Spanish agencies involved in the approval process to ensure the timely process of invoices. Replied inbound email and follow up by phone to assist customers with accounts receivable processes, policies and procedures.• TEAM MEMBER: Establish a strong working relationship with Account Managers, Lending Department and Customer Service and act as a vital team member. • ANALYSIS: Research and prepare analysis regarding the most impacting overdue accounts and provide explanations and solutions.

United States

Supported the U.S. Department of Health and Human Services by processing 40+ payments daily, including commercial payments, employee reimbursements, loan repayments and settlements using Oracle R12. Led a team of 12 accountants from 12 countries. Reported to director of Accounts Payables department. Assist management with on-going internal control assessment and monitoring through regular review and analysis of payment activities. • VENDOR MANAGEMENT: Advised program offices and vendors on policy/procedure changes to maintain a consistent and timely approval process for invoice payment.• CUSTOMER SERVICE: Maintained a constant dialogue with all customers and agencies involved in the approval process to ensure invoices are processed for the correct contract and the most current banking information.• AP CUSTOMER SERVICE: Managed general inquiry email box and phone lines to assist vendors and customers with accounts payable processes, policies and procedures, awards/payments reconciliation, and payment inquiries. Developed/updated job aids, training materials, and standard operating procedures related to Accounts Payables Module, Purchase Order Module, iProcurement.• ANALYSIS: Utilized analytical skills and communicate complex concepts to assist customers with accounting reclassifications (G-Schedules),- contracts reconciliations, contract closeouts, and UDO (Undelivered Orders) reviews: Used MS Excel and pivot tables for analysis work, provide findings to management in PowerPoint.• TEAM LEAD: Managed a diverse and multicultural team and trained staff with appropriate skills for various functions within accounts payable process. Worked with management and oversee daily operations for a team of ten employees to ensure project deliverables are on time and at the required level of quality service.

Huachuca City, Az

Created charity and administrative budget for the Fort Huachuca Community Spouses Club; ensured fair and impartial distribution of club funds for scholastic achievement and support for local and national organizations. Reviewed all funding actions to ensure there were no violations as a 501(c)(3) non-profit organization. • DATA ANALYSIS: Published monthly statistical reports such as financial statements, balance sheets, income statements, and profit and loss reports. Compared reports to the budgets to ensure timely fulfillment of goals and compliance with management objectives. Advised on future projects and performing risk/reward analysis for reoccurring events. Maintained and Manage Chart of Accounts.• FINANCIAL DUTIES: Approved, supervised and reconciled banks transactions (credit and debit), managed account holdings and split disbursement transactions to the members of each sub-committee by reviewing their expenses and revenue. Provided claim and cash voucher support for respective vendors. • CUSTOMER SERVICE: Maintained dialogues with vendors by telephone and/or email to provide information about payment status and refunds for club’s fundraisers. Provided administrative and logistical support to fundraiser events by contributing insight and guidance in reference to the solicitation, receipt, and accounting of all cash and digital donations. Key Accomplishments• Implemented QuickBooks online by creating the coding for data entry and provided remote access to customized data consistent with the needs of each sub-committee’s leader.• Streamlined the financial transaction process via the synthesis of QuickBooks and PayPal accounts, reducing the opportunity for human error and improving overall efficiency.

Bogotá D.C. Area, Colombia

• CUSTOMER SERVICE: Assist Nissan representatives in other cities to obtain special permits to mobilize new vehicles prior to national registration. • DATA TRACKING AND REPORTING: Support the logistics team with transportation pricing, provide contracts, and execute logistical requirements to meet freight needs. Attend National Federation of Traders (FENALCO) conventions related to vehicles and create reports to support consideration of contractual modification. • COMPUTER SKILLS: Manipulate various types of software including Microsoft Excel, Word, Power Point to create data graphics, spreadsheets and professional presentations.

Master’S Degree, International Product And Service Management, 3.8

• Curriculum consists of project development which includes marketing strategies, creations of budgets, analysis of costs and public.

Bachelor’S Degree, International Business

• Studies Import and Export procedures, including Incoterms, customs documents and transactions • Emphasis in logistics, covers.