Adriana Lopez-Ellis Email & Phone Number

Lansing, Michigan, United States

Connecting Small Business with funding and resources to help scale their business Building and fostering relationships with community partners

Lansing, Michigan, United States

Direct and lead the development of this non-profit for the Lansing Capital Region. The non-profit will focus on advancement, empowerment, and educating Latino Business Owners on topics that help them create, sustain and grow their business.

Lansing, Michigan, United States

Sold over $3M in sales volume in her first full year as a real estate agentRelocation Specialist in the Greater Lansing and Surrounding Areas ( General Motors Employees, State of Michigan Employees, Michgan State University Employees, Gestamp Employees, and Dart Contrainer employees)Blingual real estate agentHomebuyer education course facilitator in Spanish and English

Greater Lansing

United States

East Lansing,Mi

-Provide administrative support to MSU IT Human Resources Staff and Senior Management Team for the Office of the CIO Team while coordinating general office operations for both departments such as scheduling and maintaining calendars, coordinating and preparing materials for meetings and recurring events.-Create and edit presentations, spreadsheets, and documents using Microsoft Office programs; maintain employee records organized, prioritize tasks and communicate effectively with Senior Management and Human Resources Team.-Compile and analyze data and update reports regularly as well as manage payroll for the Information Technology Human Resources Department and all of its 450+ employees.-Interpret and summarize materials in order to keep the Human Resource Manager and all Human Resource Administrators informed of relevant and important information-Develop and maintain positive relationships with various offices across campus in a professional manner including but not limited to faculty, staff, administrator, executives, students and external customers

Lansing, Michigan Area

-Assist store manager and associates in the achievement of a favorable customer shopping experience and associate interest in customer service/relations.-Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives.-Work with department heads and associates to identify opportunities in the store, develop timely solutions and create action plans.-Achieve/exceed weekly, period, and annual sales, wage budgets, profit budgets, and other targeted goals.-Utilize coordinators and other field staff to ensure store departments are achieving sales and profit goals.-Promote and support strong relationships with local community organizations in the surrounding area in which the store operates.-Assist in building a proactive and productive relationship with union representatives and business agents.-Provide timely feedback to department heads and associates on individual and department performance.

Mason,Mi

-Review daily deduction report and take actions to pull back up, code, and route to the appropriate department for research and resolution-Communicate with customers and other departments on orders status and research, analyze and resolve customer issues-Contact customers regarding deductions submitted with inadequate supporting documentation-Maintain customer contact notes for assigned customers -Notify internal and external customers on order status-Respond to inquiries related to credit issues, past due balances, order status, payment application and deductions from customers, Sales Representatives, and Customer Service Representative-Create/distribute remittance memos for un-allowed deductions-Follow up on unresolved deductions and invoices using the deduction and collection modules-Monitor and ensure timely credit evaluation of orders and review cash receipts or unresolved past due balances-Account reconciliation and reporting-Consult and keep management apprised on significant account developments or activities

Lansing, Michigan Area

Responsible for selling TWO MEN AND A TRUCK® services and products to expand clientele in over 400 franchisesEnter, schedule and coordinate customer moves, while providing exceptional customer service to customers over the phonePrepare and accurately complete all required paperwork from estimates to post moveFollow-up with customers post-move to ensure satisfactionProactively resolve customer concerns, complaints or customer service issues

East Lansing,Mi

Working alongside Human Resource Staff for Michigan State University's Residential And Hospitality Services Department. We oversee full time, part-time and student employees which is about 4,700 employees altogether.I am responsible for updating and completing the Sexual Harassment Training Reports weekly which is done before an employee can start working. On top of this I also provide clerical assistance for my fellow staff which includes but not limited to , manually entering system into spread sheets data base, and creating interview guides for our entire division using behavioral competencies.

Delta Branch

Represent the Credit Union in a courteous and professional manner, while receiving deposits, loan payments, late payments, payroll starts, stops, and changes, and processing transfers over the phone.I was responsible for explaining Credit Union services and products to members and assisting in meeting their financial needs especially by actively cross-selling Credit Union products and services. Most interaction with Credit Union members was done over the phone, so my biggest responsibilities included helping members apply for loans, large and small. If for whatever reason the members weren't approved I'd do my best to see if there's something I can do to help them be approved, or offer them different options at the least.