Adriana V. Email & Phone Number

Remote

🍍We help companies, their teams, and leaders identify and understand their people management challenges and co-create the best solution to face them and generate a real impact on the business.◽ Purpose, culture and values◽Talent development◽Strategic goals◽Agile and scalable structures & hiring plans◽ Communication and meeting system◽️ Leadership programs.

Remote

Through training and coaching processes I help managers to grow as leaders and to build engaged and productive teams. I also guide people to define and reach their professional goals through one-to-one and group dynamics.

Valencia Area, Spain

As the head of operations I turn company’s strategic vision into action. I report directly to the CEO and manage a cross-functional team of people responsible of Business Development and Customer Experience.I believe team engagement is the main drive for outstanding customer engagement. For this reason I guide and coach my team members to help them reach.

Valencia Area, Spain

Beroomers is an online marketplace for students and young professionals. As the Head of Supply I built from scracth and manage a team responsible for landlord acquisition and success. Together we make sure our tenants have plenty of quality accommodations to choose from according to the company growth strategy.I possess a global mindset and empathy for the.

Dublin, Ireland

As a member of the Host and Community Operations team at Airbnb my focus is to scale the Vacation Rental strategy on the key spanish markets. I analyse data and reports (Tableau) to grow my market strategically and build solid b2b relationships to ensure a healthy supply growth. I handle key host accounts (Salesforce); work on the acquisition of new.

Dublin, Ireland

Airbnb community development: Host acquisition, empowerment, engagement and success.- Focus on key markets according to business needs and company growth strategy. Current markets: Spain, Cuba, Australia.- B2B and B2C approaches (property managers and homeowners)- Supply acquisition in both urban and vacation rental areas: Host outreach and lead.

Dublin, Ireland

- Be a first point of contact to the worldwide Airbnb community and promoting Airbnb culture- Creating and maintaining engagement within members of the Airbnb community- Arbitrate in situations between users, including urgent situations- Use investigative skills to uncover all available information and both sides of an issue before making decisions.

Ireland

- Full skilled agent handling queries both over the phone and via email from Spanish and English speaking customers. Ensuring team and personal monthly goals are reached and exceeded.- Be a first point of contact to assist customers efficiently with all processes regarding Reservations, Rebooking, Refunds, Ticketing and Lufthansa additional.

Soria, Spain

-Promoting tourism in the Castilla y Leon region by building up and maintaining relationships with travel agencies, tour operators, tourist offices, town halls and tourist fairs through e-mail, post and fax.-Front Office Activity: Meeting and greeting tourists.-Dealing with customer queries and complaints and ensuring customer satisfaction.-Social Media.

Pescara, Italy

-Assist the marketing manager by conducting market research and identifying possible target markets.-Support in creating marketing plans and translating web-content.-Dealing with international customer queries by email, letter, telephone or face to face.-Write reports as well as draft Microsoft Word and PowerPoint presentations.-Completing all.

Perugia Area, Italy

-Management and coordination of both business and cultural events.-Support in drafting the budget and administrative management.-Collaborating with recruitment to coordinate suppliers as well as technical and human resources.-Maintaining database and the mailing list.-Hotel booking, social programs and transport organisation. Organisation of the social.

Master In Human Resources Management, Gestión Estratégica / Dirección De Personas / Cultura Organizacional / Transformación Digital

Personal And Executive Coaching, Pnl, Neuroscience And Emotional Intelligence

Master'S Degree, Public Relations, Advertising, And Applied Communication

Activities and Societies: Séneca Project Universidad de Málaga, Spain

Bachelor'S Degree, Tourism And Travel Services Management

Activities and Societies: Erasmus Project Università degli Studi di Perugia, Italy.