Adrian Cerdan Email & Phone Number

San Diego, CA, US

United States

Remote

Lake Mary, Florida

In this role, I guide my clients through the onboarding process for accesso's Onsite and Online ticketing platforms. From requirements gathering trips to onsite training and implementations, I am deeply involved in the project from start to finish. I track client requirements through their development lifecycle and work closely with Product Owners and.

Lake Mary, FL

As an Implementation Specialist for accesso, I worked closely with Implementation Managers to ensure the timely delivery of eCommerce and Point of Service products to our Clients. I was heavily involved in the user acceptance testing of new software releases. This role required me to become proficient in executing queries and updating data in a SQL database.

ESPN Wide World Of Sports Complex

As part of the Disney Reservation Center's Groups, Planning Centers, Sports (GPS) team, I coordinated travel packages for teams competing at the Sports Complex. I also attend on-site sports check-ins at Walt Disney World Resorts to ensure package components are accurate.

ESPN Wide World Of Sports Complex

This 8 week program prepared me for a future in Disney Leadership. The program consisted of classes and coursework as well as on site training. I joined the ESPN Wide World of Sports Guest Operations team as a Leader to build practical knowledge and gather best practices.

Orlando, Florida Area

As a Project Assistant on the Park Support Team, I help ensure the successful implementation of MyMagic+. This includes interacting with front line Cast Members and their Leaders to help them understand the new processes. My main focus has been the roll out of Touch to Pay and Table Service at Downtown Disney. Other areas of focus include Touch to Enter at.

Orlando, Florida Area

As part of the Downtown Disney Project Team, I took on the role of Project Manager for various property break room refurbishments. I also worked closely with the Senior Project Leader by helping allocate office space and cast areas for the Disney Springs Project.

I was responsible for the facilitation of a safe and productive living and learning environment of over 200 residents. Also included was the planning of events, educational programs and recruitment of guest speakers to facilitate discussions on topics ranging from financial well being to mental health.