Adrianne Marie-Angelique Davis Email & Phone Number

El Paso, Tx, Us

United States

New Jersey, United States

Boston, Massachusetts, United States

Responsible for intake of new clients either in person, virtual, or mail.Completed assessment clients looking for self sufficiency assistance, including but not limited to Federal Food Stamps (SNAP)assistance, Medicare, Medicaid, Housing, TAFDC (Transitional assistance for Families with Dependent Children), EAEDC (Emergency Aid to Elders, Disabled or Children), emergency assistance, crib layette, childcare, and transportation as needed.Supported all clients with having autonomy over the benefits they need / want. Responsible for knowing and keeping abreast of rules, regulations, policies, and procedures, that the Commonwealth of Massachusetts has for federally issued SNAP benefits and other state funded public benefits Independently and Successfully managed a caseload over300 recipients. This requiredmonthly income analysis, processing of benefits application with supporting documents, requesting supporting documents, to ensure proper calculation and timely benefit dispersalProficient with Beacon 3 Federal internal database, as well as utilized Microsoft office suite for daily work requirements.Cross referenced Social Security, IRS, and Dept.of Revenue websites for income verification Maintain consumer files in hard copy and in state mainframe database Completed daily, monthly, and semi annually updates as required for verification trackingmetrics. Follow through with deadlines and application submissions. Refer clients to community services and support agencies as needed for continued self sufficiency. Coordinated reminder notices for re-evaluation of services semi annually Review client monthly income and assets semi annually for continued services to be maintained.Attended client termination and appeals hearings as deemed necessary Reviewed and Reported case files that were deemed to be fraudulent and attended hearings as required.Supported collaborative team atmosphere and mission driven mindset. Followed all HIPPA and privacy rules as required by law

Boston, Massachusetts, United States

Newton, Massachusetts, United States

Newtonville

Oversaw day to day task of Residentail program. Weekly goal and outcomes meetings with residents. Assisted with locations and applying for long term affordable housing, maintain monthly, and annual reports of residents for funding purposes, referred residents to community organizations to assist with long term stabilization and self reliance. Prepared and mitigated weekly residential house meetings, and any other task as needed to help build strong community ties with residents and their children to obtain and meet their long term goals. Direct Supervisor for evening staff of Residential House. Managed and Maintained weekly time sheets for evening staff.

Greater Boston Area

Assist clients with addressing stabilization and housing needs. Referred to community agencies, weekly meetings with clients, provided transportation, assisted with applying and completeing assistance applications. RAFT intake specialist, and any task needed to support clients with meeting day to day and long term goals.

South Shore Area

I worked for two different departments while employed here, CFFC and The Help LineCFFC I was a Family Partner, working with the parents of children with special needs. Assisted with thier daily routines and goals to help provide a stabile productive enviroment for their children to be able to stay at home and avoid residential placement. Assisted with monthly Care Plan Meetings, weekly meetings with families and community supports, provided referrals to community agencies as needed, maintain monthly, quarterly, and annual assesments as needed for funding purposes. HELP Line I was an intake specialist in coordination with the United Way. I would intake calls from the community to help address needs that they needed met, such as overdue heating and utility bills, food, medical issue, Christmas assistance, child care needs, complete intake as needed and refer client to appropriate community agencies as needed to address the concern. Maintain phone lines and offices needs as necessary.

West Bridgewater Mass

Inbound call center Customer Service Rep for many different contracted companies, Ryder Funds, TD Bank North, Famoys Footwear, Analog Devices and any other contracted agencies as needed,