Adriano Simone Email & Phone Number

Hungary

Budapest, Hungary

Budapest, Budapest, Hungary

Budapest

Budapest

Lufthansa Systems Infrastructure outsourced to IBM AIS.

Budapest

• On *nix/Solaris/Oracle platform, give support on Strategic/Tactical/Operation Controlapplications for over 60 Aviation Companies (DevOps team). I followed the processes and Incident Management activities: monitoring.
• Providing Engineering support on Incident Management during daily operations on aircraftscheduling flights/changes and tracking, Fleet & tail assignment, slot monitoring.
• Handling incoming incidents following agreed SLA.
• Following procedures/checklists, check the source, reproduce the cases on test systems inorder to resolve issues, clarify software behavior with the customers operation center or collectinformation and readable reports.
• Give correct priority to daily events, owning issue fulfilling Service Level Agreement and join inthe escalation/bridge-call conference whether the event requires it.
• Write and update a scripting tools to make easily and speedily routine activities, reportsgeneration and to extract and collect relevant data.Key achievements:

Budapest

• TCS Tata Consultancy Services – Unicredit Project – Information Technology Information Services. TecnicalHelpDesk for Unicredit Bank. Areas of Expertise:
• Providing technical support by phone and remote connection to all Italian Unicredit branch offices.
• Handling incoming incidents via tickets promptly and effectively within agreed time scales.
• Following procedures/checklists, diagnosing and resolving a wide range of technical issues.
• Provide troubleshooting, software installation, configuration support for client desktop/laptop and other devices on network bank environment.Key achievements:
• Teaching and supervising work of young colleagues and supporting others colleague during the work

Padova, Italia

• Worked on ITIL organization and following Service Operation Processes supporting Service and Software Life Cycle. This area is a combination of Technical and Application Management in IT Service Operations (DevOps.
• Monitoring clustered system, services and process health
• Supports and maintains operational applications and providing support to other groups or engage them by tickets;
• Assist, support and collected information on implemented software during design or deployment of applications patch;
• Report/request used resource to other technical competence teams for optimizing.
• Give correct priority to daily events, owning issue fulfilling Service Level Agreement and join in escalation whether the event requires

Vicenza

System Administration in Government Office – Ministry of Internal Affairs. Setup, administration, monitoring and tuning software on server/client/network on Win2003/Oracle/DB2 Platform c/o C.E.D. of “Prefettura di Vicenza UTG” (Ministry of Internal AffairsTerritorial Office - Italy)

Oracle9I Db Administrator Fundamentals I / Ii

Oracle Architecture, Configuration, Planning, Management, Monitoring, and Optimization Tablespace Segments, Physical Layout DBase, PL / SQL.

Stage For Internetworks Technician C/O Cisco Network Academy

Application on Cisco router and switch. Information Security Research for Certification BS7799,ITSEC,Common Criteria

Master, Technician Of Internetworks Course

C-Ansi programming, Microsoft Server Administration, Linux Server Administration, TCP/IP, Advanced Network Administration. Application on.

Graduation, Technical Surveyor

Topography, Construction Tecnilogy, Tecnical Draw, Geopedology

Security Of Networks And Information Systems

Network security and network security administrators, computer science, computer engineering, software development and management of.