Customer Service | Digital Marketing | Multicultural CommunicationBilingual professional with solid experience in Customer Service (B2B and B2C), fluent in Spanish and advanced in English. Specialized in digital marketing strategies and content production.- Academic and Technical BackgroundBachelor’s Degree in Social Communication - Journalism, focused on writing, analysis, and strategic communication.Performing Arts Technician, specialized in Dubbing, enhancing expertise in verbal communication and interpretation.- Technical SkillsOffice Suite: Word (Advanced) and PowerPoint (Advanced).Adobe Suite: Photoshop (Advanced), Premiere (Intermediate), and Illustrator (Beginner).Additional tools: Canva, Inshot, and CapCut (Advanced).Expertise in text tools like ChatGPT for optimized and creative writing.- LanguagesSpanish: Fluent in reading, writing, and speaking.English: Advanced, including technical use in systems and corporate communication.Libras (Brazilian Sign Language): Intermediate, promoting inclusive communication.Additional InformationMulticultural experience in dynamic and global environments, with a track record in companies from various sectors. Analytical, collaborative, and multidisciplinary profile, with a strong focus on organization and empathetic customer service.Let’s connect and build amazing solutions together. Contact me to explore new opportunities!
