Highly effective team player with proven success in staff management, onboarding new employees, customer service, quality assurance & improvement (QA/QI), and operations analysis. Skilled in troubleshooting technical device & software issues, managing projects for medium to large organizations, and adhering to industry best practices & legal compliance standards. Developed a homelab by deploying, configuring & maintaining multiple physical & virtual servers with diverse OS & use cases. Used current cybersecurity standards & best practices to create a secure home network with multiple subnets to secure IOT devices from known vulnerabilities & provide guests with limited internet access while maintaining a private subnet for personal use with full access to both the homelab environment & the internet.