Enterprise Application Engineer
Current- Provide support, implementation and consulting services for Atlassian applications such as data center environment setup, application and database migration between servers, and applications upgrade.- Provide technical support and perform QA Testing for Atlassian add-ons developed by ServiceRocket.- Product relevant documentation to assist teammates/customers with common issues on Atlassian applications and add-ons.- Liaise with support engineers globally to ensure that support tickets are covered around the clock.