Adrienne M. Email & Phone Number

Tucson, Arizona Area

• Perform the Agile Role of Product Owner• Adhere to the Agile/Jira/Confluence operating model, following the ceremonies and creating workflows based on the SDLC. • Send and receive electronic files to/from EDI trading partners using EDI software. Format data files as needed using appropriate translator software. • Document and maintain processes for transmitting data files. • Follow SOX compliance guidelines and maintains the security and privacy of our customers' and our data.• Troubleshoot EDI processing errors. Work with trading partners and service providers to determine the source of the problems and minimize loss and downtime.• Communicate with trading partners to determine needs and get the requirements and specifics for setting up new partnerships.• Develop complex projects for new customers, test and resolve issues to ensure data is transmitted completely and accurately, in a timely manner. • Recommend changes and find problem resolutions to increase EDI transmission rates and improve efficiencies.

Tucson, Arizona Area

• Perform the Agile Role of Product Owner• Adhere to the Agile/Jira/Confluence operating model, following the ceremonies and creating workflows based on the SDLC. • Send and receive electronic files to/from EDI trading partners using EDI software. Format data files as needed using appropriate translator software. • Document and maintain processes for transmitting data files. • Follow SOX compliance guidelines and maintains the security and privacy of our customers' and our data.• Troubleshoot EDI processing errors. Work with trading partners and service providers to determine the source of the problems and minimize loss and downtime.• Communicate with trading partners to determine needs and get the requirements and specifics for setting up new partnerships.• Develop complex projects for new customers, test and resolve issues to ensure data is transmitted completely and accurately, in a timely manner. • Recommend changes and find problem resolutions to increase EDI transmission rates and improve efficiencies.

I manage a MS SQL Database and ERP system, internal and external website and its development, and provide prompt and friendly support for all company users. I also maintain a group of windows servers using Active Directory. I support a Toshiba CTX phone system. I provide rollout, testing, and input towards decision-making regarding purchase of new software systems.

* Training of 100+ employees in safety, security issues and customer service. * Maintaining up-to-date files for all employees for airline, OSHA, Department of Transportation and Federal Aviation Administration regulations. * Acting as liaison between management and work groups to solve problems and communicate information. * Instructing employees on use of computers and airline standards. * Performing any required classroom style training as needed. * Writing weekly briefings for employees. * Producing easy to understand training manuals. * Qualifying others to screen baggage and persons for airline travel.

* Providing customer service to traveling public, including check-in, ticketing and boarding aircraft. * Following security standards as written. * Solving customer issues. * Rebooking passengers after irregular airline operations.

Bs, Ecology And Evolutionary Biology

Bs, It