Christopher Mackenzie Email & Phone Number

United States

Building Strong Client Relationships, Driving Business Growth, and Delivering Exceptional Value.As a dedicated and results-driven Account Executive, my primary role is to ensure the success of client relationships while driving the strategic goals of the company. I am responsible for managing a portfolio of key clients, understanding their unique needs, and delivering tailored solutions that not only meet but exceed their expectations. My focus is on building and nurturing long-term… Show more Building Strong Client Relationships, Driving Business Growth, and Delivering Exceptional Value.As a dedicated and results-driven Account Executive, my primary role is to ensure the success of client relationships while driving the strategic goals of the company. I am responsible for managing a portfolio of key clients, understanding their unique needs, and delivering tailored solutions that not only meet but exceed their expectations. My focus is on building and nurturing long-term relationships that are based on trust, transparency, and mutual success.Relationship Management and Client SatisfactionAt the core of my role is the ability to build strong, lasting relationships with clients. I understand that each client has unique needs, and I work closely with them to fully grasp their challenges, goals, and expectations. This requires a proactive approach to client communication, where I regularly engage with to ensure that their needs are being met and that they are receiving the value they expect from our relationship.One of my key responsibilities is to serve as the main point of contact for my clients. Whether it’s addressing a concern, providing updates, or delivering new solutions, I am the person they turn to. This requires a deep understanding of their business, their industry, and the specific ways in which our services can help them achieve their objectives. My goal is to ensure that clients view me not just as a service provider, but as a trusted advisor and partner in their success.Client satisfaction is paramount in my role. I constantly seek feedback to ensure that our services are aligned with the client’s evolving needs. I take a proactive approach to solving any issues or concerns before they become problems, ensuring that clients always have a positive experience. By doing so, I help foster loyalty and long-term partnerships, which are crucial for sustained growth. Show less

Miami/Fort Lauderdale Area

- Sales and marketing of low voltage electronics and cabling- Security cameras, access control, data networks, home automation, and audio/video distribution- Establish commercial, industrial, and residential low voltage accounts- Manage customer relationships and participate in closing strategic opportunities- Travel for in-person meetings with customers and partners to develop key relationships- Manage customer expectations and contribute to a high level of customer… Show more - Sales and marketing of low voltage electronics and cabling- Security cameras, access control, data networks, home automation, and audio/video distribution- Establish commercial, industrial, and residential low voltage accounts- Manage customer relationships and participate in closing strategic opportunities- Travel for in-person meetings with customers and partners to develop key relationships- Manage customer expectations and contribute to a high level of customer satisfaction- Create a culture of success and ongoing business and goal achievement- Manage sales teams, operations, and resources to deliver profitable growth- Develop plans and strategies for developing business and achieving company sales goals- Manage use of budgets- Define sales processes that drive desired sales outcomes - Identify improvements where and when required- Put in place infrastructure and systems to support the success of the sales function- Compile information and data related to customer and prospect interactions- Work with the marketing function to establish successful support, channel and partner programs- Become known as an employer of choice and a sales force that top sales people want to join- Perform install of cable infrastructure, help with design, and built out of Data Closets- Responsible for cabling solutions in the Data Centers- Assist contractors and staff when necessary to meet project deadlines- Maintain code compliant work environment- Assist in creation of material takeoffs for new construction renovation and repair work- Assisted in the development and design process of IT infrastructure cabling - Assist IT management in the preparation of owners punch list related to projects- Perform layout and inspection of new construction, renovation and repair work- Provide support for maintenance related projects in emergency situations Show less

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

- Lead and develop company’s winning strategy- Lead and oversee implementation of the company's long and short term plans- Ensure the company is appropriately organized and staffed - Ensure that expenditures of the company are within budget- Assess principal risks and strategies of the company- Ensure risks are being monitored and managed- Ensure internal controls and effective management of information systems- Maintain systems to enable business to conduct its… Show more - Lead and develop company’s winning strategy- Lead and oversee implementation of the company's long and short term plans- Ensure the company is appropriately organized and staffed - Ensure that expenditures of the company are within budget- Assess principal risks and strategies of the company- Ensure risks are being monitored and managed- Ensure internal controls and effective management of information systems- Maintain systems to enable business to conduct its activities both lawfully and ethically- Ensure company maintain high standards of corporate citizenship and social responsibility - Communicate effectively with employees, government authorities, and the public- Keep track of all material undertakings and activities of the company - Monitor all material external factors affecting the company - Sales of low voltage electronics and services- Sales of security cameras, access control, data networks, home automation- Sales of video/ audio distribution equipment, and more Show less

Miami/Fort Lauderdale Area

Low Voltage Systems Integration Project Manager For Video, Audio, and Security at:ALOFT Hotel - AventuraALOFT Hotel - Miami AirportALOFT Hotel - Miami DadelandHilton Cabanna - Miami BeachCadillac Hotel & Beach Club - Miami BeachPorto Vita - Aventura$8 Million+ Mansion$12 Million+ Mansion- Work closely with engineer, general contractor, electricians, and various other tradesmen- Manage and delegate task to team members- Involved in all phases… Show more Low Voltage Systems Integration Project Manager For Video, Audio, and Security at:ALOFT Hotel - AventuraALOFT Hotel - Miami AirportALOFT Hotel - Miami DadelandHilton Cabanna - Miami BeachCadillac Hotel & Beach Club - Miami BeachPorto Vita - Aventura$8 Million+ Mansion$12 Million+ Mansion- Work closely with engineer, general contractor, electricians, and various other tradesmen- Manage and delegate task to team members- Involved in all phases of integrating low voltage electronics - Security cameras, access control, t.v., satellite communications, and distributed audio and video- Low voltage cable and line testing- Develop and deliver custom solutions- Evaluate, select, and justify equipment used within the projects- Low voltage schematic and blueprint reading- Security camera installation- Access control installation- Data network installation- Audio and Video Systems Installation- Low voltage cable wire routing- Terminating Cooper and fiber cable- Dressing cable, labeling, wall jacks, RJ-45, Troubleshooting, home runs- Completing daily ticket tasks- Patching in patch panels in Telecommunications Room and Data Centers (Racks)- Testing Copper, installed racks, terminated in patch panels, dressing and organizing wiring- Installation of outlets, terminate, assemble and install 8-pin modular connectors and coaxial Show less

Miami/Fort Lauderdale Area

Worked on Univision Studios- Install low voltage security cameras, access control, and security alarms- Install, maintenance, repair, upgrade, different kinds of low voltage structured cabling systems - Install data, phone, cctv and IP, alarm, video, and sound systems- Wire routing and custom low voltage installations- Assist with site survey's and reviewing project specifications with project engineers and customers- Troubleshoot low voltage cabling and equipment… Show more Worked on Univision Studios- Install low voltage security cameras, access control, and security alarms- Install, maintenance, repair, upgrade, different kinds of low voltage structured cabling systems - Install data, phone, cctv and IP, alarm, video, and sound systems- Wire routing and custom low voltage installations- Assist with site survey's and reviewing project specifications with project engineers and customers- Troubleshoot low voltage cabling and equipment for residential, commercial, and industrial- Accurately read low voltage blueprints and instruction manuals to install, troubleshoot, and repair- Plan work and determine appropriate tools and equipment for low voltage projects.- Complete all repairs and maintenance work to company standards- Ensure customer satisfaction through properly chosen and installed equipment- Exceed customer expectations by providing unparalleled service and support- Answer all questions from customers during the ongoing installation project- Work with management systems to accomplish work scope- Work closely with the client to accomplish custom installation in commercial or residential settings - Resolve various problems from connectivity with internet to customers Show less

Miami/Fort Lauderdale Area

Worked on Club E11even- Work closely with engineer, general contractor, and various other tradesmen- Involved in all phases of integrating low voltage electronics - Security cameras, access control, t.v., satellite communications, and distributed audio and video- Low voltage cable and line testing- Develop and deliver custom solutions- Evaluate, select, and justify equipment used within the projects- Low voltage schematic and blueprint reading- Security… Show more Worked on Club E11even- Work closely with engineer, general contractor, and various other tradesmen- Involved in all phases of integrating low voltage electronics - Security cameras, access control, t.v., satellite communications, and distributed audio and video- Low voltage cable and line testing- Develop and deliver custom solutions- Evaluate, select, and justify equipment used within the projects- Low voltage schematic and blueprint reading- Security camera installation- Access control installation- Data network installation- Low voltage cable wire routing- Terminating Cooper and fiber cable- Dressing cable, labeling, wall jacks, RJ-45, Troubleshooting, home runs- Completing daily ticket tasks- Patching in patch panels in Telecommunications Room and Data Centers (Racks)- Testing Copper, installed racks, terminated in patch panels, dressing and organizing wiring- Installation of outlets, terminate, assemble and install 8-pin modular connectors and coaxial Show less

Miami/Fort Lauderdale Area

- Promoted to key holder / manager- Entrusted with store keys to open and close store- Entrusted with the cash safes combination- Open and close cash registers- Take deposits to the bank after closing store- Recognized for providing 100% flawless A+ customer service to secret shoppers multiple times- Greet corporate managers and inform on store progress, ideas, sales, and employee issues- Operate store flawlessly with over $250,000 in merchandise, frequently with… Show more - Promoted to key holder / manager- Entrusted with store keys to open and close store- Entrusted with the cash safes combination- Open and close cash registers- Take deposits to the bank after closing store- Recognized for providing 100% flawless A+ customer service to secret shoppers multiple times- Greet corporate managers and inform on store progress, ideas, sales, and employee issues- Operate store flawlessly with over $250,000 in merchandise, frequently with only one employee- Manage employees- Make sure as a team we work hard to exceed our sales goal- Inform each employee of our sales goal for the day and items of the week- Sell merchandise - Motivate employees to sell merchandise- Greet all customers- Process purchases via cash register- Clean, feed, and cared for over 1,500 animals daily- Manage employee schedules- Log daily, weekly, and monthly sales and other aspects of the business- Motivate sales and employee environment- Make sure store is flawless ready for customers and corporate managers- Recognized several times for leading in sales and customer satisfaction- Never once received a customer complaint- Assist every customer with all of their needs- Deliver world class customer service- Build relationships with customers to keep them coming back- Educate customers on products for the animal(s) they own- Educate customers about nutrition and food for their pet(s) Show less

Miami/Fort Lauderdale Area

- Assist every customer with all of their needs- Deliver world class customer service- Build relationships with customers to keep them coming back- Educate customers on products for the animal(s) they own- Educate customers about nutrition and food for their pet(s)- Make sure that every shelf is stocked with fresh product- Keep store looking "grand open ready" every day- Make sure as a team we work hard to exceed our sales goal- Open and close the store- Keep… Show more - Assist every customer with all of their needs- Deliver world class customer service- Build relationships with customers to keep them coming back- Educate customers on products for the animal(s) they own- Educate customers about nutrition and food for their pet(s)- Make sure that every shelf is stocked with fresh product- Keep store looking "grand open ready" every day- Make sure as a team we work hard to exceed our sales goal- Open and close the store- Keep track of sales and how we are doing compared to the year before- Merchandise store- Make sure all logs are up to date- Keep customer retention high by engaging with customers on a personal level - Personally assist each individual customer and cater to their different needs- Boost sales and employee motivation within the company- Clean, feed, and care for over 1,500 animals daily- Greet all customers- Sell Merchandise- Process purchases via cash register- Clean store before opening and after closing- Open and close store - Work as a team to achieve sales goals- Assisted customers with returns and exchanges- Handle customer complaints and made sure that their problems were solved Show less

Miami/Fort Lauderdale Area

- Manage warehouse and warehouse inventory to company standards- Manage incoming orders in an orderly fashion- Prepare orders and pack for shipping to clients- Manage returns to the warehouse- Ensure items are dealt with promptly and returned to stock for future use- Take packages to post office and ship in a timely manner- Pick up checks and deposit at the bank- Manage day to day warehouse operations- Manage customer order fulfillment functions and associated… Show more - Manage warehouse and warehouse inventory to company standards- Manage incoming orders in an orderly fashion- Prepare orders and pack for shipping to clients- Manage returns to the warehouse- Ensure items are dealt with promptly and returned to stock for future use- Take packages to post office and ship in a timely manner- Pick up checks and deposit at the bank- Manage day to day warehouse operations- Manage customer order fulfillment functions and associated processes/procedures- Develop and maintain clear and calculable sales strategy to support the growth of the business- Oversee warehouse operations- Order, testing, maintenance, repairs, or replacements for machines, equipment, ect.- Oversee the timely transportation of product to consumer- Develop and implement a logistics process- Inventory goods that arrive from manufacturer- Handle incoming materials- Monitor progress of major shipments to ensure accurate receipt- Direct the activities of logistics while receiving and delivering- Collaborate with marketing to ensure that new products reach the right markets at the optimal time- Ensure goods are stored properly- Decide appropriate quantities of items to stock and display- Conducts periodic physical inventories- Maintain regular communication with Account Managers, fabricators, and customer service- Update management on any outstanding customer care issues Show less

Business Administration And Management, General

- Business law - Accounting - Leadership - Management - Customer relations - Human resources - Economics - Finance - International.

High School, Graphic Design, 12

Activities and Societies: Graphic Design Graphic Animation Learned how to use a computer for design and marketing applications..