Adyartika I. Email & Phone Number

Remote

Remote

As the Freelance Language Consultant, I am tasked to input prompt for AI Program using particular Use Cases as the guidance and taking initiative to create the prompts.Reading Indonesian text in order to rank a series of responses that were produced by an AI modelWriting a short story in Indonesian about a given topicAssessing whether a piece of Indonesian text produced by an AI model is factually accurate

Semarang Area, Central Java, Indonesia

• Representative of Management if any complaints/ needs arise• Improved guest satisfaction ratings through improved staff development and training programs.• Maintained spotlessly clean front-of-house areas, creating positive first impressions in line with premium brand values.• Resolved complaints quickly and calmly, seeking positive solutions for optimised guest satisfaction.• Recruited driven, service-focused individuals to deliver faultless front-of-house hospitality.•… Show more • Representative of Management if any complaints/ needs arise• Improved guest satisfaction ratings through improved staff development and training programs.• Maintained spotlessly clean front-of-house areas, creating positive first impressions in line with premium brand values.• Resolved complaints quickly and calmly, seeking positive solutions for optimised guest satisfaction.• Recruited driven, service-focused individuals to deliver faultless front-of-house hospitality.• Communicated effectively with other hotel departments to ensure consistent service levels throughout guest stays.• Managed staff rotas efficiently, delivering excellent service levels whilst remaining within staff budget.• Coordinated fast, accurate clerical work for forms, files and general data entry.• Recruited new team members for vacancies using online job boards.• Kept team in compliance with office policies, safety processes and industry requirements.• Delegated office administration tasks for smooth front-of-house management.• Completed regular performance reviews and advised employees on potential improvements.• Established clear procedures for team work, document tracking and data reporting.• Partnered across departments to set clerical schedules and determine resource requirements for special projects.• Delivered excellent revenue growth opportunities through upselling, incentive promotion and loyalty scheme recruitment.• Monitored staff performance levels, providing additional training as needed to aid personal and team development. Show less

Btdc Nusa Dua

a.Responsible for the efficient overall day to day operations whilst on dutyb.As Representative of the Front Office Manager, Duty Manager will be called upon to deal with the guest problems and or complaintsc. The Duty Manager is responsible for receiving and escorting all VIP's and ensuring that they feel comfortable and welcome on the arrival to the hoteld.The Duty Manager is responsible for the security control of all hotels keys whilst on dutye. The Duty Manager is to ensure… Show more a.Responsible for the efficient overall day to day operations whilst on dutyb.As Representative of the Front Office Manager, Duty Manager will be called upon to deal with the guest problems and or complaintsc. The Duty Manager is responsible for receiving and escorting all VIP's and ensuring that they feel comfortable and welcome on the arrival to the hoteld.The Duty Manager is responsible for the security control of all hotels keys whilst on dutye. The Duty Manager is to ensure and oversee that the GSA shift procedures/ duties are completed on time and are procedural correct. f. Responsible for assisting in a hands on capacity should the need arise in any outlet or area in the hotel.g.Oversees the daily movement of the guest activities and be able to resolve any guest complaints and to establish an amicable relationship with guests, clients of the hotelh.Responsible for the entire Front Office operation in absence of the Front Office Manageri.Maintains close working relationships with other departments and attends any meetings in the absence of the Front Office Manager as required.h.To be ready and responsible when assigned to perform any other duties or job functions as required by Management from time to time Show less

Yogyakarta Dan Sekitarnya, Yogyakarta, Indonesia

Supervise the daily operational at the Front Office · Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed· Handling guests’ mails, messages, and answering of phone calls· Handle guests’ complaints and comments tactfully and efficiently· Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue· Update and maintain repeat guest history… Show more Supervise the daily operational at the Front Office · Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed· Handling guests’ mails, messages, and answering of phone calls· Handle guests’ complaints and comments tactfully and efficiently· Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue· Update and maintain repeat guest history system· Liaise closely with other relevant departments to ensure that guests requests and needs are met· Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival· Welcome guests on arrival, register and issue room keys according to departmental standards and procedures· Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary· Assist guests with check in and checkout, as well as other cashiering duties. Assist Front Office Manager in term of daily administration and payment procedures in the Front Office Department• Ensuring smooth operation of Front Office Department• Be familiar with all Emergency and Safety procedures Show less

Prepared arrivals of VIP guests Kept an accurate log of daily activities and eventsDistributed hotel literature for new guestsManaged daily operation of loyalty programs (Le Club Accor Hotels and Accor Advantage Plus)Took into consideration guests concerns and resolved them when possibleAssisted guests in maintaining their travel and holiday itinerariesAssisted with translations (i.e., guests directory, menus, etc.) Coordinated feedback… Show more Prepared arrivals of VIP guests Kept an accurate log of daily activities and eventsDistributed hotel literature for new guestsManaged daily operation of loyalty programs (Le Club Accor Hotels and Accor Advantage Plus)Took into consideration guests concerns and resolved them when possibleAssisted guests in maintaining their travel and holiday itinerariesAssisted with translations (i.e., guests directory, menus, etc.) Coordinated feedback (Medallia) from guests to the Front Office Manager to ensure a more pleasant stay for future guestsAssisted all departments in being receptive to the needs of guestsMaintained knowledge of special programs in order to keep guests well informed of hotel events Show less

Delivered the ultimate luxury customer experience to the Russian customers Assisted the Sales Promotion Attendant with translations and strategic marketing to maximize sales Took into consideration the Russian customers concerns and resolved them when possiblePresented and upsold products to Russian customers by exercising quality knowledge of fashion sense and brand uniqueness, in order to maximize sales Participated in all in-store, PR and related promotional… Show more Delivered the ultimate luxury customer experience to the Russian customers Assisted the Sales Promotion Attendant with translations and strategic marketing to maximize sales Took into consideration the Russian customers concerns and resolved them when possiblePresented and upsold products to Russian customers by exercising quality knowledge of fashion sense and brand uniqueness, in order to maximize sales Participated in all in-store, PR and related promotional activities Show less