Project Coordinator
Current• Oversees campaign fulfillment, international freight/parcel shipping, and product storage for 80+ publishers of tabletop board games, roleplaying games, books, and other products• Works on 10-20 active projects at a time, shepherding the fulfillment from item and order data finalization, full project estimation, inbound coordination, fulfillment execution, project reconciliation, and remaining inventory resolution• Coordinate projects across several international fulfillment hubs for my clients, and also acts as Hub Coordinator for our Asia, UK, and EU partners• Collaborates with account managers to understand and support client needs, anticipate potential problems, and ensure smooth order fulfillment • Provides internal departments with clear, detailed instructions in order to execute project workflow and ensures processes are held to company standards• Manages project timeline, outstanding tasks, and record-keeping via the project management tool, Wrike• Uses Excel to review order data, create international shipping plans, and anticipate stock shortages• Identifies opportunities for team improvement and creates Standard Operating Procedure documentation for reference and future training