Farida A. Email & Phone Number

New York, United States

• Directing all clinical services to ensure top-tier patient care and regulatory compliance
• Continuously assessing clinical processes to improve efficiency and patient outcomes, collaborating closely with physicians and supporting optimal performance, including workflow management
• Tailoring training methods to address knowledge gaps by analyzing staff strengths and weaknesses, and adjusting coaching strategies accordingly
• Leading staff meetings to promote communication, teamwork, and knowledge-sharing among clinical team members
• Maintaining close interaction with patients and laboratories to address inquiries or concerns promptly
• Coordinating the integration of the practice with hospital facilities, facilitating smooth transitions and staff training

New York, United States

• Directed a team of 60 direct reports and oversaw the management of four medical offices, collaborating closely with the Founder/CEO and General Manager
• Executed the daily operations of an OBGYN practice, ensuring the delivery of exceptional service, and overseeing medical billing and accurate coding processes
• Acted as a primary point of contact for patients, resolving billing inquiries or discrepancies, and overseeing accounts receivable/accounts payable duties, along with contract negotiations
• Manager human resources functions including scheduling, employee recruitment, performance evaluations, and terminations. Provided comprehensive training on the effective utilization of the EMR system
• Facilitated and executed operational policies and procedures aimed at optimizing workflow efficiency
• Implemeneted a culture of effective communication and teamwork by fostering partnerships with physicians and staff, while also managing patient scheduling for various hospital procedures

New York, New York, United States

• Served as the primary liaison for the GYN office, adeptly managing medication refills, prior authorizations, and addressing patient requests promptly and effectively
• Oversaw all facets of practice operations, encompassing scheduling, reporting, and comprehensive staff training initiatives
• Optimized workflow efficiency by proficiently managing medical visit billing, providing assistance with financial reporting, and ensuring seamless procurement of medical supplies