Afia Adu-Gyamfi Email & Phone Number

London, United Kingdom

- Manages various client (employers) accounts within Group Income Protection industry at Unum in relation to absence management.- Working alongside claims assessors and sales consultants to provide client with bespoke support regarding absence management in the workplace.- Exploring clients benefits as well as facilitating implementation meetings to discuss the suite of Unum products available to clients.- Supporting employees with physical limitations, mental health challenges, cognitive difficulties in understanding how their conditions may be disrupting their effectiveness in the workplace and measure to undertake to promote their effectiveness.- Assisting with client focused case management to balance both the needs of the employer and employee by undertaking assessments with their employees to understand their return-to- work barriers and develop an accurate and personalised graduated return to work programme/ plan, recommendations/reasonable adjustments to successfully facilitate their return to work.- Producing high level reports to document employee’s progress and provide ongoing advice and recommendations to the client.- Liaising with treating practitioners such as General Practitioners where appropriate, to assist in facilitating an employee's return to work.- Working closely with Human Resources and Line Managers to help ensure recommendations are implemented to assist with a successful return to work.- Developing and maintaining effective relationships with sales consultants, brokers and employers with the aim of assisting with absence management and prevention.- Attending premier meetings with stakeholders to discuss account activity and analyse MI.- Attending implementation meetings to discuss services and onboard new clients.- Onboarding and mentoring new starters.

• Working in high support units, providing service to customers with complex and challenging needs.• Ensuring compliance with CQC requirements.• Developing individual support plans relating to each customer’s personal needs and goals.• Acting as a key worker, holding key work sessions. Arranging meaningful and appropriate activities in the local and wider community.• Devise and the implantation of rehabilitation plans.• Carry out risk assessments to identify potential risks and updating them as the customer’s needs change.• Liaising with multi-disciplinary teams, attending and contributing to meetings and ensuring that agreed plans and ways of working are implemented within the service.• Co-produce risk assessments with Managers, making sure that other staff are aware of risk issues. This will include writing up and reviewing risk assessments, as the client’s needs change.

Sheffield, United Kingdom

• Working with adolescence and adults with moderate to severe eating disorders.• Ensuring compliance with CQC requirements• Using cognitive behavioral therapy skills for treatment.• Liaising with other professionals e.g. GP’s, therapist etc• Assessing clients’ needs and suitability for therapy.• Promote a positive approach to recovery within the patient• Ability to have confidence when challenging inappropriate behaviours on the unit.• Maintaining an approachable demeanour and acquiring empathy skills in order to encourage patients with daily tasks such as approaching staff when struggling with unhealthy thoughts.• Being aware of sneaky behaviours that patients may engage in order to lose weight such as restricting fluids, hiding food, inability to sit still etc.• Reporting all incidents and filling out incident forms.• Being available to support patients before/during/after meals as it is a struggling period.• Developing boundaries with patients whiles assuring clients to approach you with any concerns.• Being familiar with the cognitive dysfunctions that patients will be experiencing due to disorder.

Master'S Degree, Developmental Psychology

Bachelor'S Degree, Health Psychology, 2:1