Afreen Rajani Email & Phone Number

United Arab Emirates

• Providing prompt, courteous, and professional service to individual and group clients.
• Managing complete portfolios - client onboarding, policy setup, renewals and servicing the client throughout the policy year.
• Assisted clients with policy-related queries and provided them with necessary information.
• Coordinated with insurers to ensure timely processing of client requests and claims.
• Maintained accurate client records and updated them as needed.
• Constant follow-ups… Show more

Mumbai, Maharashtra, India

• Working for a US client for Site merchandising services, listing and cataloging of the products on the client’s portal and ensuring that the product catalog is constantly optimized by ensuring accuracy in product.
• Conducting content enrichment, by auditing the copy information provided by the merchant along with conducting Attribute audits and Imagery… Show more
• Conducting content enrichment, by auditing the copy information provided by the merchant along with conducting Attribute audits and Imagery audits to ensure adherence to the vendor guidelines for product listing.
• Performing Item-creation and page creation (brand/category/pricing/product information) and uploading images for the products.
• Providing daily updates to the client's merchants over Jira on specific tasks provided and managing tasks provided by TL/Manager along with reporting wrong and inaccurate listings. Show less

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Quality Assurance - Client - Flipkart (India)
• Working on Nemo Tool and performing the quality check for the product listings.
• Listing and Categorizing the products on the basis of their functions and checking for any missing information according to the guidelines.
• Ensuring the adherence of SOPs and making sure that the listed product is as per the guidelines.
• Worked on the Compliance and Legal aspects of Dangerous and Lethal product category.
• Completed targets within… Show more Quality Assurance - Client - Flipkart (India)

Mcom, Accounting And Finance, A

Graduate, Accounting And Finance, A