Jeff Johnson Email & Phone Number

Miami/Fort Lauderdale Area

Clearwater, Florida, United States

Founder and principal consultant supporting organizational agility and training

Tampa/St. Petersburg, Florida Area

Agile Software Development Coach working with large media analytics firm to train, onboard and support Portfolio and Program level teams through their Agile transformation. Taught 30+ multi-day agile training classes. Led 11 multi-day story writing / backlog preparation sessions for 70 Scrum teams backlogs. Currently coaching 11 program groups across 4.

Washington D.C. Metro Area

Trained and coached multiple teams through adoption or readoption of Agile/Scrum. Reintroduced organizational ScrumMasters Guild. Coached individual Scrum Masters through team and personal work challenges.Using Scrum at scale, successfully executed of Comcast initiatives for both internal groups and external customers through product launch, providing.

Washington D.C. Metro Area

Prepared and prioritized work requests for applications operational support team. Evaluated the relative business value of production operation issues alongside ongoing infrastructure and new feature requests.Available to and co-located with scrum team to address questions and prioritization clarifications on a daily basis. Regular interaction with the.

Washington D.C. Metro Area

Scrum Master for the Comcast X1/Xfinity Search engine application support team. Facilitated team meetings. Supported/guided team with implementation of combined Scrum/Kanban model. Tracked and addressed team issues and challenges.Brought operations and development teams together to coordinate deployment efforts. This DevOps pilot work resulted in a.

Bethesda, MD

Management of technology projects (hardware, software, configuration) with direct onsite impact to hotels, resorts, timeshares and reservation centers. Oversight of technical team completing work (internal or vendor including vendor RFP selection process.) Repeatedly delivered projects to completion on time, on budget and with stellar feedback from.

Bethesda, MD

Set technical direction for all group projects including the Sales/Catering, Property Management System, Food/Beverage Inventory, Credit Card Processing, and Sales Force Automation projects. Direct oversight for group technical managers and matrix oversight for project managers with technical roles.

Bethesda, MD

On-site project team leader and technical resource. Installed systems in conjunction with new hotel openings or conversions to Marriott brands for both managed and franchised hotels domestic and international. Managed project team of seven team members at each site. Trained additional project managers to assume similar role during portfolio expansion.

Wichita, KS

On-site installation of IBM RS/6000 hardware and related software to replace IBM Series 1 servers. Also completed IBM Series 1 server and related equipment maintenance and upgrades.

Wichita, KS

First level phone based functional and technical support for custom application. Demonstrated strong problem-solving skills through diagnosis and resolution of user difficulties.

Woodland Hills, CA

Managed team of 12 front desk agents and supervisors at this 450+ room hotel. Matrix oversight of bell stand, valet and concierge staff. Frequent Hotel "Manager on Duty" acting as representative for General Manager.

Atlanta, GA

Night time front desk agent and accounting clerk to close days business and prepare financial reporting. Supervisory responsibility for entire hotel during overnight hours.(Worked full time here while completing Masters degree studies.)

Dekalb, GA

Rent, income and expense tracking and reporting including collecting rent from mall stores. Responsible for analyzing individual store leases to ensure accuracy for allocated mall expenses.

Marietta, GA

Responsible to approving fixed asset and intangible asset designation for accounting tracking and reporting purposes including review of store leases for correct treatment. Handled tracking and reporting for portfolio of more than $20 million in assets.

Master’S Degree, Decision Sciences - Decision Support Systems

Activities and Societies: Alpha Iota Delta (Decision Sciences Honor Society)

Finance