Amanda Mitchell Email & Phone Number

Work From Home

• Administrative Assistant / Sales Associate / Cashier/ Web designer• Assisted the company controller with bookkeeping, payroll, and accounts payable and receivable.• Handled a cash register and assist customers with the setting up of work orders.• Manage in the design, set up and maintenance of the company’s website and Blog.• Processes payments and returns to online customers.• Handled multi-line telephone system.• Provide quotes and pricing to customers.• Offers technical support and training to store, office associates, and online customers.• Processes all supply orders.

Work From Home

• Dispatcher for Towing Department.• Handles all calls for Emergency Towing and Hauling Services in a professional and timely manner. Calls include, but not limited to, city and state police, cash call customers, account holders and motor clubs. Answer all incoming tow related phone calls and radio calls on the 1st ring when possible. Enters complete detail of all calls and updates to calls immediately after receipt in dispatch software.• Dispatches Towing and Emergency Road Service calls to drivers in the most efficient and timely manner by matching the proper equipment, personnel, and location. Attempt to double up on calls when feasible. Provides information to the driver, upon request, to assist in the efficient response to disabled vehicles and customers. This will include, but not limited to, providing directions to the pickup/drop-off locations and assistance in determining cost associated with the call.• Accepts credit card payments• Performs other job duties as assigned by the Dispatch Supervisor.• Posted payments from major auto insurance companies.

Chesapeake, Va

• Bank Teller/Merchant Teller• Handled a money drawer from 24,500 to 45,500 dollars daily.• Cashed checks, make deposits, withdrawals, cashiers checks.• Sold and cashed savings bonds.• Maintained PCI compliancy at all times.• Ensured cash drawer is balanced properly at the end of every shift.• Handled multi-line telephone systems.• Stayed current on all training and procedures.

• Customer Service/Dispatcher• Created work orders to dispatch technicians.• Used various types of office equipment including multi-line phone, fax, and an alpha-numeric pager.

Christiansburg, Va

• Advanced Technical support for Dish Network Television Company.• Customer service, billing, programming, and new account calls.• Provided customer service to customers regarding their account. • Resolved complicated account issues. • Connected with the customer by building relationships and loyalty.• Kept up to date with all the company's products, services, and procedures.• Directed unresolved issues to the appropriate departments. • Handled objections professionally.• Ability to control a conversation and quickly obtain relevant information.• Ability to remain calm when dealing with emotional, difficult, or irate customers.• Received several customer compliment calls.• Experience working in a busy, fast past work environment.• Ability to identify potential sales opportunities and act upon them.

• Cashier/Customer Service• Answer telephones• Put away returns

• Bank Teller.• Handled a money drawer of at least 10,000 dollars daily.• Cashed checks, made deposits, withdrawals, wire transfers, cashiers checks.• Operate a money order machine and a Western Union terminal.• Sell and cash savings bonds and Traveler’s Checks.

• Operate cash register.• Accept cash, checks, and charge cards for merchandise and services.• Responsible for change fund and daily receipts.• Balance cash reports and make bank deposits.• Accept reservations for shows and rooms in the Community Center.• Take registrations and money for tours.• Stock brochure racks and keep them organized.• Answer telephones and give information.

• Take catalog orders over phone.• Customer service• Account Maintenance• Up-selling• Payment Processing

• Encourage positive learning through play, and enforce positive re-direction skills, while maintaining structured classroom learning.

• Gather public opinion about various shows and products through telephone interviews.

Associate Of Arts And Sciences - Aas, Architecture

Web Page, Digital/Multimedia And Information Resources Design, A