Ahadi Lugo
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Ahadi Lugo Email & Phone Number

Customer Success Manager, Major Accounts - Enterprise at Sprout Social, Inc.
Location: Denver, Colorado, United States 11 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager, Major Accounts - Enterprise
Location
Denver, Colorado, United States
Company size

Who is Ahadi Lugo? Overview

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Ahadi Lugo is listed as Customer Success Manager, Major Accounts - Enterprise at Sprout Social, Inc., a company with 1728 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Ahadi Lugo.

Ahadi Lugo previously worked as Customer Success Manager at Sprout Social, Inc. and Member at Presales Collective. Ahadi Lugo holds Diploma In Business Management, Business Administration And Management, General, Distinction from University Of Nairobi.

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Sprout Social, Inc.

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Profile bio

About Ahadi Lugo

As a SaaS Account Manager at Agility Recovery, I help businesses streamline their Business Continuity and Emergency Notification planning using our innovative software solutions. With over six years of experience in SaaS sales, I have developed strong product research and technical presales skills that enable me to understand customer needs and deliver value propositions that match their goals and challenges.I am passionate about building and nurturing genuine relationships with my partners, colleagues, and community. I believe that trust, communication, and collaboration are the keys to successful and long-lasting partnerships. I am also a lifelong learner who is always eager to expand my knowledge and skills in customer success, project management, and sales engineering. I hold certifications in Sales Engineering, Sales Enablement, Foundations of Project Management, and Introduction to User Experience Design from reputable institutions.

Current workplace

Ahadi Lugo's current company

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Sprout Social, Inc.
Sprout Social, Inc.
Customer Success Manager, Major Accounts - Enterprise
Denver, CO, US
Employees
1728
AeroLeads page
11 roles

Ahadi Lugo work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Denver, Colorado, United States

Jan 2024 - Present

Saas Account Manager

Denver, Colorado, United States

-Build and nurture relationships with existing partners-Manage over 300 Accounts-Maintain a minimum of 90% book of business-Facilitate customer education efforts

Jan 2023 - Jan 2024

Saas Smb Account Executive (Finserve)

Denver, Colorado, United States

-Demo, promote, and sell Agility's software solutions to prospective customers -Run in-depth discovery meetings to understand how to meet customer's needs-Use Salesloft and ZoomInfo to prospect & build a strong pipeline targeting the SMB financial verticals-Collaborate with marketing to manage inbound leads-Forecast accurately on a weekly basis to deliver.

Apr 2022 - Jan 2023

Technical Sales Engineer Bootcamp

United States

  • Completed 100+ hours of consultative Sales Engineering training.
  • Conducted technical and business discovery; presented custom and value-focused demos using Miro and learned Careerist best practices in delivering great demos, storytelling, objection handling, and much more.
  • Gained foundational technical skills in CRMs, APIs, and Cloud Services; received expert coaching and mentorship from Sales Engineering and Solution Architect professionals.
Aug 2022 - Oct 2022

Customer Education & Training Manager

Nairobi County, Kenya

-Launched and led a new training department within 6 months during the pandemic to support distribution partners across Africa, contributing to a 20% increase in sales and training over 3000 people -Developed customer education materials for 10 SKUs of our products in collaboration with the Technical product and marketing team-Lead the training team &.

Jul 2020 - Jan 2021

Channel Partner Manager

Nairobi, Kenya

-Manage the relationship of our top distributors generating and exceeding clients' expectations in the delivery of our SLA-Run tailored Customer Education Programs for our partners to support their distribution sales programs, business growth, and new product launches or updates-Present quarterly progress reports to the C-level executives of our partners.

Aug 2019 - Jul 2020

Channel Sales Account Executive

Nairobi, Kenya

-Run discovery & demo meetings of Angaza software solutions to distributors and manufacturing partners in 32 countries on 3 continents -Run tailored demo's for our Distributors & Manufacturing partners to solve the pain uncovered in my discovery calls-Collaborate with the product team to communicate new features & API integrations requests from partners.

Aug 2017 - Jul 2019

Corporate Account Manager (Microsoft, Hp, Dell, Lenovo)

Kenya

-Configure Microsoft Office 365 solutions and Dell, HP, and Lenovo hardware products like laptops, workstations, and servers for new and existing clients -Manage clients renewals, and product updates, and communicate changing IT trends for HP, Dell, Lenovo & Microsoft Office 365 products-Collaborate with HP, Dell, Lenovo, and Microsoft partner-named.

Jun 2015 - Aug 2017
Team & coworkers

Colleagues at Sprout Social, Inc.

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2 education records

Ahadi Lugo education

Diploma In Business Management, Business Administration And Management, General, Distinction

FAQ

Frequently asked questions about Ahadi Lugo

Quick answers generated from the profile data available on this page.

What company does Ahadi Lugo work for?

Ahadi Lugo works for Sprout Social, Inc..

What is Ahadi Lugo's role at Sprout Social, Inc.?

Ahadi Lugo is listed as Customer Success Manager, Major Accounts - Enterprise at Sprout Social, Inc..

Where is Ahadi Lugo based?

Ahadi Lugo is based in Denver, Colorado, United States while working with Sprout Social, Inc..

What companies has Ahadi Lugo worked for?

Ahadi Lugo has worked for Sprout Social, Inc., Presales Collective, Preparis, Careerist, and Biolite.

Who are Ahadi Lugo's colleagues at Sprout Social, Inc.?

Ahadi Lugo's colleagues at Sprout Social, Inc. include Lauren Moss, Taylor Tibak, Meghan Kane, Filip Schabiński, and Austin Haas.

How can I contact Ahadi Lugo?

You can use AeroLeads to view verified contact signals for Ahadi Lugo at Sprout Social, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ahadi Lugo attend?

Ahadi Lugo holds Diploma In Business Management, Business Administration And Management, General, Distinction from University Of Nairobi.

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