Amanda Hatfield Email and Phone Number
Results-focused Mental Health Specialist with robust facilitation experience in ABA, CBT, and psychodynamics. Highly skilled as a single point of contact for conflict management. BSc in Psychology from University of Maryland Global Campus. Holistic experience in the field of Mental Health affording specialized skills in the following areas:Applied Behavior Analysis- Conducted one-on-one and group sessions to reinforce current client skills and capture emergent behaviors; optimized transitions between environmental settings to improve generalizability of skill fluency.Client-Centered Communication- Adapted and refocused content delivery tailored to individual client needs and abilities; collaborated delivery of data analysis in accessible terms with caregivers and organization leadership.Client Engagement- Strategized daily activity program implementation and therapeutic techniques to maximize variances in client functioning and receptive awareness.
Key Autism Services
View- Website:
- keyautismservices.com
- Employees:
- 161
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Lead TeacherStabat Mater Hs Jan 2020 - PresentCary, North Carolina, United States• Formulated ability-specific curriculum including French, Latin, Spanish, Welsh, and information technology lessons at elementary through high school levels.• Researched, developed, and organized individualized lesson plans emphasizing expressed interests and abilities according to student needs.• Independently maintained accurate records of instructional outcomes to achieve 100% compliance with state regulations.
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Behavior TechnicianKey Autism Services Feb 2022 - PresentRaleigh, North Carolina, United States• As part of a team, led behavior reduction and skill acquisition therapy protocols for patients under direction of BCBA.• Quantified, calculated, and summarized results of clients’ behavior modification trial responses and proactively identified 10 program modifications to increase compliance 18%.• Reported critical healthcare incidents and safety concerns regarding client welfare, excelling compliance requirements via ReThink Behavioral Health electronic health record (EHR) systems with 100% PHI confidentiality and HIPPA compliance.
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Technical Support AnalystE-Solutions Feb 2020 - Jun 2020Cary, North Carolina, United States• Facilitated COVID-19 safety measures as a first point of contact to enable remote desktop utilization of all end-users across client corporate and personal systems.• Organized and managed relationships with 8+ vendors and 50+ support staff providing end-user solutions.• Coordinated and executed break-fix solutions for 55+ cases daily. -
It Support SpecialistProton Dealership It Aug 2019 - Nov 2019Raleigh, North Carolina• Excelled in first call resolution with a rating >95% through building rapport, leveraging diplomacy, and effectively communicating next steps with clients and end-users.• Created and modified 50+ accurate network documentation, diagrams, monitoring platforms, and alerts.• Proactively educated users on desktop, cloud, and mobile software: Microsoft Office Suite, Adobe Acrobat, and SAP. -
Help Desk AnalystHcl Technologies Mar 2019 - Aug 2019Raleigh-Durham, North Carolina Area• Responded to, and diagnosed, problems through discussions with users, including problem recognition, research, resolution, and communicating next steps with an average handle time <7 minutes.• Independently and as part of a team responded to phone-, text-, and email-based end-user and OEM inquiries in a high-volume call center with> 200 tickets per day.• As part of a team, coordinated distribution and management of a suite of 25+ software products for French Canadian- and English-speaking users in Canada and the United States. -
Catechist Lead TeacherSaint Michael The Archangel Sep 2018 - Jun 2019Cary, Nc• Lead educator for children of grade 4 level regarding theology, ethics, and catechetical history.• Provided special needs instruction for a grade 3 level student concurrently.• Through multimedia and hands-on learning, led enrichment activities surrounding the lives of the saints and devotionals.
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Site SupervisorSecuritas Security Services Usa, Inc. Jun 2018 - Apr 2019Raleigh-Durham, North Carolina Area• Streamlined schedule management and supervision protocols for 5 Security Officers, ensuring all post orders were followed, established rounds were completed, and reports were filed to surpass compliance standards.• Spearheaded mentorship and training of 8+ new and floating appointees.• Processed payroll for 10+ assigned officers, collaborating with Branch Managers as appropriate.
Amanda Hatfield Education Details
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Psychology
Frequently Asked Questions about Amanda Hatfield
What company does Amanda Hatfield work for?
Amanda Hatfield works for Key Autism Services
What is Amanda Hatfield's role at the current company?
Amanda Hatfield's current role is Behavior Technician ✯ BSc in Psychology at University of Maryland Global Campus ✯ Interested in Patient Management, Client Education, and Mental Health Assessment ✯ Bilingual in English and French.
What schools did Amanda Hatfield attend?
Amanda Hatfield attended University Of Maryland Global Campus.
Who are Amanda Hatfield's colleagues?
Amanda Hatfield's colleagues are Tatyana Ivanova, Tabitha Lohsen, Meredith Tobler, Arnetia Owens, Philip Palermo, Rayl Smith, Yaniece Dent.
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