Ahmad Abdallah Email and Phone Number

Team Leadership: Provide leadership and guidance to a technical team, including setting clear objectives, managing workloads, and fostering a positive team environment.Project Management: Oversee the planning, execution, and delivery of technical projects, ensuring that they are completed on time, within budget, and according to specifications.Technical Expertise: Provide direction and support to team members, assisting with problem-solving and decision-making as needed.Stakeholder Communication: Serve as a liaison between the technical team and other stakeholders, including upper management, clients, and external partners, to ensure clear communication and alignment of goals.

• Understand application requirements of the clients and provide specifications to the vendors.• Install, test and troubleshoot regular and custom-made applications and Provided training to clients in use of ERP systems and applications.• Assisted in the database management and migration.• Provided leadership and project lead skills in which my expertise was needed due to my experience working on certain applications.• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.• Analyzed existing systems and databases and recommended enhancements to solve business needs.• Collaborated throughout systems development lifecycles, from requirements gathering to production releases.• Executed system configurations based on business requirements.• Created software solutions with cross-functional design teams to significantly improve overall functionality and performance.

• Carried out new hardware installations and updates, keeping systems functional and secure.• Answered user questions about hardware and software operation to help resolve problems.• Offered technical advice to programmers and developers to help optimise designs.• Followed technical documentation for accurate installation, maintenance, and repair work.• Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.• Addressed technical issues and guided end users through resolution.• Worked with customers for needs analysis, proposal development and vendor costs to produce competitive estimates.• Communicated with clients to define business objectives and present individualized solutions.• Developed and evolved consumer-facing, multi-channel roadmap for desktop, mobile and mobile web applications.• Utilized such technologies as ASP.NET, HTML5 and SQL Server 2012 to develop new applications.• Created data analysis tools to allow teams to query acquired information for unique details.• Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.• Developed intelligence-sharing dashboards, providing company-wide access to collected data.• Collected data from wide-ranging sources.

• Providing quality solutions to complex business problems, and delivering I.T Business systems to the end-to-end testing of new systems and services within scope, budget and tight schedules.• Liaised with company executives and project managers to acquire resources to move projects forward.• Communicated with industrial equipment installers to deliver technical support throughout project execution.• Provided technical direction of system development methodologies to support improved technical performance.• Maximized support team performance by determining training needs and developing technical user documentation.• Checked software for errors and coded updates to fix problems.