Ahmed El Sayed

Ahmed El Sayed Email and Phone Number

Network Engineer @ CallTek
irvine, california, united states
Ahmed El Sayed's Location
Egypt, Egypt
About Ahmed El Sayed

After the realization set that I will not be making it as a pilot, I decided to go do something bigger, changing the world, but I found that we all do, everyday, every step we take, every decision we make changes the world around us.What's the next level ?! , changing myself, now that's a challenge.First major change was turning from a big trouble maker to a troubleshooting professional , problem solving became my passion, making people's life better in the office, home and public.Currently I play in corporate's Gurus team, design, implement and support networks&data-centers infrastructure and solutions.When I'm not working, you can find me in one of the many fantasy worlds in video games, a good story always gets me, I tend to keep my daily cycling routine as well.I love meeting new people, learning new things, so feel free to say hello and share a story with me.

Ahmed El Sayed's Current Company Details
CallTek

Calltek

View
Network Engineer
irvine, california, united states
Website:
calltekinc.com
Employees:
13
Ahmed El Sayed Work Experience Details
  • Calltek
    Network Engineer
    Calltek May 2024 - Present
    I assess and resolve complex escalated issues in large-scale, cross-country LAN and WLAN hospitality network setups.Cisco, Meraki, HPE, Aruba, Ruckus, Nomadix, Cambium.
  • Atos
    Senior Network Engineer
    Atos Jul 2018 - May 2024
    Cairo Governorate, Egypt
    Design, implement and support networks and data-centers infrastructure.
  • Technoscan
    Senior Network Administrator
    Technoscan Jul 2017 - Jul 2018
    Cairo Governorate, Egypt
    • Responsible for monitoring performance and analyzing, fixing network irregularities across multiple branches.• Proactively led my team to standardized network infrastructure to influence efficient troubleshooting procedures.• Enhanced firewall policies for higher security level and reliability which eliminated 70% of daily users complains.
  • Guest-Tek Interactive Entertainment Ltd.
    Network Specialist
    Guest-Tek Interactive Entertainment Ltd. Jan 2015 - Jul 2017
    Cairo-Egypt
    • Implement, test and support network hardware and software systems for client's production sites and new projects within EMEA region.• Managed to maintain SLA parameters above 85%, collaborating with support team in operation center, monitoring and troubleshooting problems, outages in more than 200 sites.
  • Virtutone Networks Inc.
    Noc Engineer
    Virtutone Networks Inc. Mar 2014 - Jan 2015
    Cairo - Egypt
    • Monitor the wholesale VoIP services performance and statistics, troubleshooting problems and interact with carriers to resolve issues, ensure meeting support targets.• Employee of the month 2 times in row for very good initiative in different situations.
  • Juhayna Food Industries
    Senior Technical Support Specialist
    Juhayna Food Industries Oct 2013 - Mar 2014
    Giza Governorate, Egypt
    • Point of technical support for Hand-Held devices used by sales team of about 800 users by troubleshooting software/hardware issues, as well as on-site employees.• Reached significant 90% reduce in reported faults by educating supervisors about handling common daily issues by providing training and reading materials.
  • Raya Contact Center
    Account Advisor
    Raya Contact Center May 2012 - Sep 2013
    Cairo
    • Handling technical inquiries, challenges of Etisalat home services in UAE, give the proper solution and escalate the unsolved aiming for customer satisfaction.• Ranked in top 10 achievers 4 times, elected to be acting operations team lead for 2 months.

Ahmed El Sayed Skills

Time Management Team Building Telecommunications Call Centers Teamwork Customer Satisfaction Troubleshooting Team Leadership Team Management Training Networking Project Planning Microsoft Office Gsm Negotiation Leadership Html Analysis Voip Goal Oriented Inspiring Leadership Professional Responsibility Decision Making Role Play Skilled Multi Tasker Self Confidence System Administration Network Administration Problem Solving Organization Skills Solution Focused Long Range Planning Communication Redundancy Handling Cisco Technologies Switches Routers Technical Support Firewalls Management Cisco Systems Products Voice Over Ip

Ahmed El Sayed Education Details

  • El Fayoum University
    El Fayoum University
    Good

Frequently Asked Questions about Ahmed El Sayed

What company does Ahmed El Sayed work for?

Ahmed El Sayed works for Calltek

What is Ahmed El Sayed's role at the current company?

Ahmed El Sayed's current role is Network Engineer.

What schools did Ahmed El Sayed attend?

Ahmed El Sayed attended El Fayoum University.

What are some of Ahmed El Sayed's interests?

Ahmed El Sayed has interest in Football, Online Games, Cycling, Puzzle Solving, Reading, Video Games.

What skills is Ahmed El Sayed known for?

Ahmed El Sayed has skills like Time Management, Team Building, Telecommunications, Call Centers, Teamwork, Customer Satisfaction, Troubleshooting, Team Leadership, Team Management, Training, Networking, Project Planning.

Who are Ahmed El Sayed's colleagues?

Ahmed El Sayed's colleagues are Mohasin Naragund, Crissa Barreto, Andrea Mae Morfe, Shashank Bangari, Vivek Kumar, Ankit Bansod, Sayyad Abdul Munaf.

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