Ahmed Ragab

Ahmed Ragab Email and Phone Number

Customer service Supervisor at National Bank of Egypt (NBE) @ National Bank of Egypt (NBE)
cairo, al qahirah, egypt
Ahmed Ragab's Location
Egypt, Egypt
Ahmed Ragab's Contact Details

Ahmed Ragab work email

Ahmed Ragab personal email

n/a
About Ahmed Ragab

Ahmed Ragab is a Customer service Supervisor at National Bank of Egypt (NBE) at National Bank of Egypt (NBE). He possess expertise in smarty, eager to learn new things, a hard worker, highly ambitious, communication skills and 27 more skills. He is proficient in English.

Ahmed Ragab's Current Company Details
National Bank of Egypt (NBE)

National Bank Of Egypt (Nbe)

View
Customer service Supervisor at National Bank of Egypt (NBE)
cairo, al qahirah, egypt
Website:
nbe.com.eg
Employees:
9345
Ahmed Ragab Work Experience Details
  • National Bank Of Egypt (Nbe)
    Customer Service Supervisor
    National Bank Of Egypt (Nbe) Dec 2023 - Present
    Cairo, Egypt
  • National Bank Of Egypt (Nbe)
    Senior Customer Service Representative
    National Bank Of Egypt (Nbe) Mar 2022 - May 2024
    Cairo, Cairo, Egypt
  • National Bank Of Egypt (Nbe)
    Senior Financial Accountant
    National Bank Of Egypt (Nbe) Sep 2014 - Mar 2022
    Cairo Governorate, Egypt
    • Maintaining accounts receivable files and records• review AR aging to ensure compliance and performing account reconciliations• Investigating and resolving any irregularities or enquiries• Assisting in general financial management and analysis• Producing monthly financial and management reports• prepare and process electronic transfers and payments (Ex. Income taxes, stamp taxes ...)• monitor accounts to ensure payments are up to date• recording the cost of fixed assets that have been newly acquired.• keep track of existing fixed assets• keep track of recording depreciation• perform accounting for the disposition of fixed assets quartile• Reviewing the calculated depreciation for all fixed assets• Give recommendations to management regarding the disposal (or not) of fixed assets• Following up the actual outgoing of commodity and service expenses of all departments.• Comparing the actual outgoing expenses with the projected budget and find the reasons• Producing an annual report includes the analysis of the commodity and service expenses over the year.
  • Vfs Tasheel International
    Customer Experience Expert (Cee)
    Vfs Tasheel International Jan 2014 - Sep 2014
    Cairo Governorate, Egypt
    The purpose of this position is to manage the end to end visa application process starting from document collection and scrutiny, handling customer queries, record maintenance etc.Beside doing the main customer service responsibilities like Serves customers by providing product and service information, Attracts potential customers by answering product and ser-vice questions, Resolves product or service problems by clarifying the customer's complaint.
  • Mobinil (Orange Now)
    Sales Retail (Cs)
    Mobinil (Orange Now) Aug 2013 - Jan 2014
    Giza Governorate, Egypt
    Serving customers by Helping them to select their products which means generating revenue by developing market potential through forecasting, closing sales, and recommending new products and services.Initiates sales process by making initial presentation; understanding account requirements. Closes sales by building rapport with potential account; explaining product and service capa-bilities; overcoming objections; preparing contracts.Expands sales in existing accounts by introducing new products and services; developing new applications.Contributes information to market strategy by monitoring competitive products and reactions from accounts.Recommends new products and services by evaluating current product results; identifying needs to be filled.Updates job knowledge by participating in educational opportunities.Accomplishes marketing and organization mission by completing related results as needed
  • Mobinil (Orange Now)
    Customer Service Representative (Csr)
    Mobinil (Orange Now) Oct 2012 - Jul 2013
    Cairo Governorate, Egypt
    Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Vodafone Egypt
    Customer Service Representative (Csr)
    Vodafone Egypt Mar 2012 - Jul 2012
    Cairo Governorate, Egypt
    Serves customers by providing product and service information, Attracts potential customers by answering product and service questions; suggesting information about other products and services, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Banque Misr
    Graduate Trainee
    Banque Misr Jul 2011 - Aug 2011
    Giza Governorate, Egypt
    Training for operational transactions by providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person of the customers; referring to other bank services.Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.Completes special requests by opening and closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs

Ahmed Ragab Skills

Smarty Eager To Learn New Things A Hard Worker Highly Ambitious Communication Skills Self Confidence Organized Person Customer Experience Goal Oriented Team Oriented Team Leadership Teamwork Communication Team Management Time Management Customer Satisfaction Performance Management Negotiation Microsoft Office Management Leadership Customer Service Team Building Project Planning Call Centers Banking Financial Analysis Strategic Planning Project Management Training English Microsoft Excel

Ahmed Ragab Education Details

Frequently Asked Questions about Ahmed Ragab

What company does Ahmed Ragab work for?

Ahmed Ragab works for National Bank Of Egypt (Nbe)

What is Ahmed Ragab's role at the current company?

Ahmed Ragab's current role is Customer service Supervisor at National Bank of Egypt (NBE).

What is Ahmed Ragab's email address?

Ahmed Ragab's email address is ah****@****.com.eg

What schools did Ahmed Ragab attend?

Ahmed Ragab attended Paris Eslsca Business School, Cairo University.

What are some of Ahmed Ragab's interests?

Ahmed Ragab has interest in Social Services, Children, Reading Books About Every Thing, Politics, Education, Do Running And Playing Chess, Science And Technology, Watching National Geographic Channel, Arts And Culture, Health.

What skills is Ahmed Ragab known for?

Ahmed Ragab has skills like Smarty, Eager To Learn New Things, A Hard Worker, Highly Ambitious, Communication Skills, Self Confidence, Organized Person, Customer Experience, Goal Oriented, Team Oriented, Team Leadership, Teamwork.

Who are Ahmed Ragab's colleagues?

Ahmed Ragab's colleagues are Mohamed Sakr, Abdelrahman Mohamed, Saher Adly, Abdelrahman Ahmed, Pavly Nasser, Mahmoud Heidar, Abdelhamid Saboun.

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