Software Consultant
CurrentDetermining ERP needs via consultation, business process analysis, and observationsConfiguring customized ERP solutionsImplement and deploy standard ERP solutions accommodating different industry business and processesLiaising with third party technical teams to integrate with other systemsDeploying ERP solutions and ensuring seamless system integrationBuild, running and develop test case scenarios along with diagnostic testsProvide assistance to clients related to different processes and product related enquiresInvestigation and analysis of the issues or requirements and escalate accordingly to the developers Providing ERP & SFA end-user training and technical supportDocumenting ERP processes and preparing deployment progress updatesComplying with industry regulationsKeeping informed of the latest ERP developments, upgrades, and offeringsConfiguration, implementation and support of sales force automation application on tablets and iPads Managing, manipulating & working on SQL database and MS SQL Server Working on business intelligence reports Handling pre and post implementation testing Post implementation supportAnalyze and solve complex customer issues related to data and processes