Aidan S. Email & Phone Number

Australia

▪ Facilitating effective communication and information flow to ensure project goals and objectives are understood and achieved▪ Coordinating and maintaining positive relationships with both internal and external stakeholders▪ Evaluating project changes and prepare detailed reports to communicate status updates, challenges, and recommended strategies for maintaining project efficiency▪ Assisting in identifying cost-effective solutions to address project-related issues▪ Documenting projects comprehensively to enhance the visibility and alignment of projects with their intended goals▪ Provide expertise in data analysis and business intelligence

Melbourne, Victoria, Australia

▪ Leading the production of planning artefacts for several Defence Industry bids▪ Developing Contract Work Breakdown Structures (CWBS) and associated Dictionaries▪ Contract Master Schedules (CMS), including all aspects of scheduling, resourcing, and resource analysis feeding up into bid pricing▪ Development and analysis of labour and cost Basis of Estimates (BOEs)

Australia

▪ Supporting Senior PM in all aspects of Project Management ▪ Management of small to medium engineering design and maintenance documentation development projects▪ Developing and maintaining schedules for all active projects across the organisation▪ Managing internal and external stakeholder expectations▪ Business data collection, correlation, analysis and presentation▪ Developing and producing monthly Earned Value Management reports

Australia And New Zealand

• Overseeing rollout of all system updates across all modalities for entire Australia and New Zealand install base• Liaising with central and local Technical Engineering Teams to build detailed instruction sets for Field Service Team performing updates on site• Managing release of updates via ERP system to Customer Service Teams for scheduling • Procuring all necessary update part kits from Central Office and facilitating their import into local distribution centres, as well as monitoring of local stock levels• Cooperating with Quality Assurance Team to ensure government requirements for reporting of safety and performance updates on medical equipment are adhered to• Liaising with all levels of the business to ensure deadlines for update installation are met • Creating weekly reports for the Management Team detailing current update rollouts and associated revenue

Australia

• Maintaining the evolving schedule of planned and time-sensitive reactive equipment maintenance for a significant install base across Australia and New Zealand• Creating and maintaining a high volume of action plans for incoming phone, email and digital enquiries, liaising with customers, fellow Coordinators, technical departments, management and third-party suppliers• Dispatching and coordinating Field Service Engineers, in line with business & government guidelines and customer requirements for site attendance, during the COVID pandemic• Creating cost estimates and handling orders for reactive service work, including labour, parts and logistics• Liaising with internal and external logistics departments to dispatch and facilitate timely delivery of critical parts• Monitoring engineer fatigue in accordance with the company health and safety policies

Australia And New Zealand

*Kongsberg Maritime acquired Rolls-Royce Marine in April 2019. My role was retained.

Australia And New Zealand

• Providing end-to-end coordination of complex, high-value service delivery projects involving the sale, installation and commissioning of various aftermarket upgrades and simultaneous works across multiple equipment modalities • Liaising across cross-functional teams to understand and capture business requirements, project scope and achieve project deadlines and schedules• Collaborating with global site offices to build teams of engineers for local and international service projects• Coordinating multiple concurrent projects at varying stages of planning and delivery• Business Development through utilising existing relationships and sales data to identify and secure opportunities to win new business and expand existing accounts• Building and maintaining strong relationships with customers, business stakeholders and third party vendors, both local and international, including engineers, product managers, service coordinators, corporate travel agencies, logistic providers and tool and part suppliers• Presales work for upgrade sales across Australia and New Zealand, including facilitating inbound opportunity discussions• Supporting the Health, Safety and Environment Manager to ensure compliance with all relevant laws and regulations, and health and safety policies, standards and procedures are upheld

Australia And New Zealand

• Managing all day-to-day operational, logistical and administrative aspects of field service work for a team of 12 service engineers as the sole Commercial Service Coordinator within Oceania• Scheduling service jobs and projects, including load planning, coordinating labour, parts and equipment, and monitoring job progress • Maintaining customer relationships as the first point of contact for service related work• Preparing and presenting service and upgrade proposals to customers, including preparing quotes, costings and invoicing• Creating service work orders for the finance team including itemised expenses, timesheet breakdowns and service reports, and approving final invoices• Liaising with logistics providers and customs agents for the transport of freight locally and internationally, including creating import and export documentation• Liaising with government agencies and third parties to facilitate visa applications and supporting documentation for local and international engineering staff• Training and mentoring administrative staff

Australia

• Managing commercial spare part and exchange pool sales through the global ERP system, including responding to initial customer enquiries, quoting, coordinating the sales with overseas product centres, logistics and ensuring timely delivery • Providing effective and responsive customer service and responding to a high volume of customer enquiries • Maintaining accurate and up-to-date sales databases• Assisting workshop personnel with packing and shipping tools and locally overhauled equipment• Forklift duties for the workshop, including inventory organisation and loading & unloading of deliveries • Supporting the field service team

Melbourne, Victoria, Australia

Victoria, Australia

Bachelor'S Degree, Computer Science

Activities and Societies: Golden Key International Honour Society

Certificate Iii In Education, Office/It Support

Education record

Activities and Societies: Accelerated Learning Program | Senior Prefect