-Aided in game day preparation by assembling list of guest celebration submissions, writing certificates for guest celebrations, or distribution of staff lunches on game day, -Collaborated with The Fix Group vendors to design custom jackets and backpacks distributed to Guest Experiences and Operations staff. -Oversaw Guest Services inbox in order to answer guest inquiries and report feedback on events.

-Tracked sponsorship assets on radio and television broadcasts, across social media and in person at venues in the D.C./Maryland/Virginia area-Completed weekly reports by submitting asset photographs and descriptions to the ProTool database for client use

-Managed cash during transactions and accounted for all cash by counting till at the start and end of the shift-Worked with diverse customers, strengthening customer relations with welcoming and enthusiastic service-Learned the locations and prices of store items in order to increase convenience of customer shopping experience

-Executed activations of the Washington Commanders and team partners by distributing giveaway items to guests-Assisted in setup and breakdown of giveaway items and activations tables-Distributed gifts to each suite for guests prior to their arrival

-Promoted the Learn To Play hockey program by working fan engagement stations in the D.C./Maryland/Virginia area-Coached and developed children participating in street hockey clinics, helping the children hone their street hockey skills and learn the game

-Helped to foster an enjoyable atmosphere at Arizona Cardinals home games by serving guests concessions-Learned about what it takes to work in professional sports by connecting with full-time members of the Cardinals