 As Senior Agile tester, performs different test activities such as analyzing the requirement, building traceability matrix, writing and reviewing test cases, documenting QA processes, business knowledge, How-to documents  Constantly collaborates with developers, business analysts, product owners for seamless delivery of client requirements. Provides support for developers and BAs on qualifying defects. Writes API tests using Postman for automating service level tests. Commits Postman scripts in SVN (previously on Git) to run on timely builds. Writes automated functional tests for different projects in HP UFT, Selenium, Robot Framework and Katalon Studio.  Generates automation run reports of automated tests and publishes it daily on Wiki. Assists other teams in their automation tasks: functional and performance requirements using Katalon Studio.

 As Release Coordinator, makes sure that AWR/Customer Requirements are in a Ready state Makes sure that Development teams respect the Definition of DONE Creates, manages and implements the Verification test plan to stabilize the product release. Performs regression testing as needed before product release. Monitors the global test activities of the project, makes sure there are no known blocker and critical defects in the release Prepares and submits status report and project milestones to Development and Product Management Applies administrative actions to different JIRA projects (test management tool and activity tracker) Attends weekly checkpoints with Scrum Masters and Development Managers and communicates the status of the project. Communicates impediments and coordinates with cross-functional teams to deliver the project successfully and within time box Develops and maintains manual and automated tests suites  Conducts regular meetings with the quality assurance team members located across the globe to address process issues and changes, new tools to use and information sharing Documents, establishes and improves QA processes and standards to fit into the SCRUM Framework Handles technical interviews, hiring process, performance reviews and technical skill assessment  Provides training for new joiners on the application and business domain Mentors/coaches QAs and QA Team Lead trainee

 As a QA Team Leader, leads the overall quality delivery of the project for onboarding Tier 1 and existing hosted and licensed clients Defines test strategy / test plan of the project and executing the plan to completion; responsible in managing and performing the testing activities Performs defect management by constant review, prioritization, endorsement, tracking to resolution, verification of defect fix and backporting activities Manage and maintain team dynamics and productivity, remove reported impediments of the team, provide guidance/mentoring through peer testing Promote regular learning for the QAs by conducting regular trainings and brownbag sessions. Spear-heads automation initiatives from proof of concept, knowledge transfer, training and implementation phases. Provides timely submission of test artifacts: Project Milestone Workplan, Test Scenario Matrix/Requirements Traceability Matrix, Test Cases, Test Completion Report, Knowledge Transfer Documents. Perform regular audits on QA’s adherence to quality procedures, and constantly revisit standard quality procedures for improvement. Conducts regular face to face meetings with team members to discuss several topics such as, but not limited to, performance reviews or feedback dialogue, provide support and guidance to impediments, follow-through and monitor progress on deliveries, discuss performance and other personal issues that may impede desired output from individuals Conducts regular team meeting with subordinates/team members to cascade administrative changes such as new policy implementation, time keeping, organizational changes, onboarding QAs. Attends and proactively participates regular project meetings to discuss progress on project deliveries, interpret and determine quality-related reports and provide action plans to improve output Seek constant feedback from clients, both internal and external, to maintain good working relationship.

 As Consulting and Project Fulfillment Manager, responsible for completion and successful delivery of software testing projects. Supported client’s requirements; Test Plan, Resource and Work plans, Project Timelines and Milestones, Status Report and Post Mortem Reports Performed people management tasks such us, but not limited to, career growth, health check, performance management As Automation Test Lead, created scripts of New Business test conditions of the following products: Regular Pay Variable, Education Plan and Retirement Plan. Automated the actuarial test scripts of the Education Plan product. Prepared test data for all automated tests to cover all possible scenarios. As Senior Software Quality Engineer, helped establish testing procedures for several projects. Attended project walkthroughs, trainings and brownbag sessions. Attended daily status meetings with offshore counterparts to discuss project expectations, issues, and other project concerns. Coached the test team in preparing test scenarios for different aspects of Wholesale domain. Conducted regression, functional and progression tests and reported defects using Quality Center. Performed different test activities: test case creation, test execution, bug reporting, defect management and submitted daily test status reports to offshore counterparts.

 Lead the testing activities of new projects and additional work requests  Analyzed user requirements or modifications/enhancement requests.  Submit detailed work schedules and plans. Worked with users and/or clients to produce a test plan for testing all functions of the new program or modification.  Prepared and implemented conversion requirements necessary to test and port test systems into production.  Executed all user acceptance tests under a controlled environment necessary to meet user and/or client audit requirements. Performed updates on all changes done to systems, programs and operating instruction/manuals. Trained users to use each function of the new or amended application. Advised users on operation and back-up procedures so that users can develop or update the user manual. Performed system analysis and design tasks including creating System Requirements Specifications and System Design Specifications. Map out Requirements Traceability Matrices, create effective test plans, write test cases Prepare test data and lead the actual test execution. Defined the process and data flow of designated defect tracking software.  Utilized Rational Clear Quest. Participated in Information Sharing sessions, trainings, of the team. Acts as the Officer-In-Charge whenever the Project Manager is not around, to attend Management weekly kick-off and project status report meetings.