-Hand-selected items based on customer style preferences provided from online inventory of luxury pre-owned clothing and accessories.-Achieved performance metrics related to customer satisfaction, merchandise sell-through % and average number of units purchased per box and average time to style.-Relayed feedback on styling process and facilitated improvements.

-Performed daily hands-on work with a high volume of secondhand designer merchandise including receiving, pricing, product tagging and product attribution and copywriting.-Completed quality control review of incoming merchandise ensuring brand and condition guidelines are met.-Worked with department lead to ensure authenticity of all items procured.-Met daily department performance goals with excellent speed and accuracy.-Worked cross functionally with Photography, Operations, Customer, and Technology teams on collaborative projects to improve operational efficiency, customer experience, and maximized sales.

-Compiled buyers lists of over 45 thousand emails.-Handled and alerted the team of new samples that arrive at the office.-Prepared before/after trade shows.-Set up merchandise for the showroom.-Created and updated line sheets and worked with the company’s wholesale portal.

-Accommodated stylists with wardrobe rentals for photoshoots.-Oversaw and managed apparel and accessories for clients.-Assisted stylists on photo shoots, selected looks consistent with the editorial theme. -Packed and returned garments back to rental houses all over NYC.

-Provided exceptional customer service to clients from around the world.-Kept client book and served multiple customers personally by name.-Merchandised, stocked and replenished the selling floor.-Managed and handled weekend closing register procedures and trained new employees.

- Created a welcoming environment for customers with greeting and assisting- Implemented knowledge of merchandise to assist customers in making purchases- Replenished inventory at flagship store during busiest time of the year - Aided visual merchandisers with store layout